Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Leitzell

Cogan Station ,United States

Summary

Driven Mortgage Loan Officer with a proven track record excelling in financial analysis and relationship selling. Achieved high customer satisfaction through efficient loan processing and personalized service, enhancing client retention. Expert in residential mortgage lending regulations, consistently ensuring compliance and prompt loan closings.

Overview

7
7
years of professional experience

Work History

Mortgage Loan Officer

AmeriServ
01.2019 - 07.2024
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
  • Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
  • Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.

Mortgage Loan Officer

Core Mortgage Services
01.2017 - 01.2019
  • Analyzed loan applications and credit reports to determine loan eligibility and risk level.
  • Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
  • Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.
  • Communicated with clients, processing teams and other third parties to achieve prompt loan closings.

Education

Bachelor of Science -

Pennsylvania State University
University Park, PA

Skills

    Goal-Oriented

    Relationship selling

    Loan Origination

    Residential mortgage lending regulations

    Financial Analysis

    Licensed Mortgage Loan Originator

Timeline

Mortgage Loan Officer

AmeriServ
01.2019 - 07.2024

Mortgage Loan Officer

Core Mortgage Services
01.2017 - 01.2019

Bachelor of Science -

Pennsylvania State University

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Matthew Leitzell