Matthew Lienhard
Business Development
Orlando,FL
Summary
Strategic and results-driven Vice President of Operations with over 10 years of executive leadership, consistently optimizing organizational efficiency, driving sustainable growth, and executing corporate initiatives. Adept in cross-functional leadership, process optimization, and team development. Proven track record in exceeding business objectives, total P&L management ($100M+), and making strategic decisions based on regional and financial data. Committed to fostering world-class customer experiences, strong stakeholder relations, and continuous improvement.
Overview
10
10
years of professional experience
Work History
Vice President, Operations
Trifecta Management Group
Orlando
08.2019 - Current
- Effectively manage P&L for both new and existing locations, overseeing revenues totaling $110M+ across multiple markets
- Spearheaded the digitization of new systems, enhancing operational efficiency and embracing technologies such as Jolt, Margin-Edge, SYNC, Pay-at-the-Table, Base Camp, and BOWL-NOW
- Played a key role in the successful opening of 12 new locations since 2014, contributing to the expansion and growth of the organization
- Developed and communicated strategic direction for organizational operations
- Collaborated with executive leadership to achieve company goals
- Built strong relations with teams, stakeholders, and guests
- Reviewed and approved cost-control reports, staffing requirements, and department budget
- Representing the company for external and internal events
- Networking events, seminars, leadership panels
District Manager
&pizza
Washington, D.C.
07.2017 - 07.2019
- Elevated revenue streams by over 30% through the improvement, implementation, and successful execution of a comprehensive full-service Food & Beverage program
- Demonstrated strong negotiation skills by securing service contracts that led to a substantial 15% reduction in operating costs
- Successfully implemented employee incentive programs resulting in a nearly 20% reduction in employee turnover.
Director of Operations
Trifecta Management Group
Oakland, CA | Manassas, VA
12.2014 - 07.2017
- Defined, implemented, and iteratively revised operational policies and guidelines, tailoring them to local market dynamics for enhanced efficiency and compliance
- Spearheaded the development and execution of innovative growth directives, driving the expansion and profitability of the district
- Successfully penetrated new markets by leveraging strategic partnerships with the Chamber of Commerce and establishing a robust social media presence.
Education
B.S - Criminal Justice - undefined
Strayer University
Palm Beach Gardens, FL 01.2007 - 1 2011
Skills
Microsoft Office
Business Process Improvement
Strategic planning
Training & Development
P&L Management Budgeting
Process Optimization
Cross-Functional Collaboration
Technology Integration
Pre-Opening Experience
Project Management
Timeline
Vice President, Operations
Trifecta Management Group
08.2019 - Current
District Manager
&pizza
07.2017 - 07.2019
Director of Operations
Trifecta Management Group
12.2014 - 07.2017
B.S - Criminal Justice - undefined
Strayer University
01.2007 - 1 2011