Matthew Loewen
La Marque,TX
Summary
Dynamic leader with a proven track record at Fellowship, adept in strategic planning and staff leadership. Excelled in enhancing production processes and fostering team support, leading to significant service improvements. Skilled in customer service and effective upselling, consistently ensuring positive guest interactions. Demonstrates a strong work ethic and organizational leadership, driving success and efficiency.
Overview
2
2
years of professional experience
Work History
Server
Jimmy Changas
League City, TX
05.2024 - Current
- Checked with guests to determine satisfaction with the meals, promptly taking action to correct problems.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted customers, answered questions and recommended specials to increase profits.
Production Manager
Fellowship
Texas City, TX
04.2023 - 04.2024
- Conducted regular meetings with staff to discuss progress and address any issues or concerns.
- Eliminated process discrepancies, implementing continuous improvements for scheduling procedures.
- Collaborated with leadership to develop production department budget and forecast.
- Produced daily operations report forecasting staffing needs and production volume to support cost-reduction and service improvement initiatives.
Tire Technician
Discount Tire
Texas City, TX
03.2023 - 04.2023
- Located and repaired punctures in tires, applied patches, or advised on replacement for severely damaged rubber.
- Managed safe vehicle raising and lowering using hydraulic jacks.
- Performed in accordance with company standards.
- Inspected and organized tire inventories while performing routine stock assessments.
Education
High School Diploma -
Homeschool
La Marque, TX01-2021
Skills
- Preaching
- Staff leadership
- Strategic planning
- Small group facilitation
- Organizational leadership
- Team member support
- Tableside etiquette
- Effective customer upselling
- Customer service
- Positive guest interactions
- Strong work ethic
Affiliations
- Physical Fitness Education
- Public Speaking
- Conversationalist
Timeline
Server
Jimmy Changas
05.2024 - Current
Production Manager
Fellowship
04.2023 - 04.2024
Tire Technician
Discount Tire
03.2023 - 04.2023
High School Diploma -
Homeschool
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