Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Looney

Olive Branch

Summary

Versatile and dynamic professional with a proven track record at UPS, adept in critical thinking and demonstrating exceptional attention to detail. Excelled in fostering team success and improving performance through effective training and problem-solving. Skilled in customer relations and efficient time management, consistently ensuring high-quality outcomes in fast-paced environments. Employee is experienced with efficient package handling and loading. Utilizes organizational skills to maintain streamlined workflow. Track record of reliability and teamwork in fast-paced environments. Professional package handling specialist with solid experience in logistics and warehouse operations. Known for reliability, adaptability, and strong focus on safety and efficiency. Skilled in team collaboration, heavy lifting, and maintaining workflow under tight deadlines. Dependable and prepared to meet changing demands while ensuring accurate and timely deliveries.

Overview

4
4
years of professional experience

Work History

Package Loader

UPS
11.2023 - Current
  • Quickly adapted to changing priorities due to fluctuating shipment volumes or unexpected circumstances such as late arrivals or equipment malfunctions.
  • Implemented time management strategies to prioritize tasks and ensure timely completion of all assignments.
  • Developed strong relationships with colleagues across various departments, fostering a positive team atmosphere that contributed to collective success.
  • Ensured damage-free deliveries by carefully handling fragile items and securing loads with appropriate materials.
  • Demonstrated exceptional attention to detail when sorting packages according to destination routes, minimizing misdirected deliveries or delays in transit time.
  • Communicated effectively with supervisors regarding any issues or concerns related to package handling or delivery schedules.
  • Trained new employees on best practices in package loading, improving their performance and reducing errors.
  • Displayed strong problem-solving abilities when encountering issues in the loading process, working closely with team members to find effective solutions.

General Merchandise Expert

Target
12.2022 - 10.2023
  • Ensured accurate inventory levels by conducting routine stock checks and updating records accordingly.
  • Collaborated with team members to achieve daily goals, promoting a positive work atmosphere.
  • Boosted sales by creating visually appealing merchandise displays and promotional arrangements.
  • Assisted in training new employees, sharing expertise on store procedures and best practices for success in the role.
  • Supported inventory management efforts with timely unloading of shipments and accurate record-keeping of incoming products.

Sales Associate

TJ Maxx, TJX Companies
09.2021 - 11.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Cook

Zaxbys
02.2021 - 08.2021
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Cashier

Marco's Pizza
10.2020 - 02.2021
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Education

Undergrad - STEM/ Engineering

University of Memphis
Memphis, TN
05-2027

High School Diploma -

Olive Branch High School
Olive Branch, MS
05-2023

Skills

  • Critical thinking
  • Active listening
  • Customer Relations
  • Effective Time Management
  • Manufacturing processes
  • Data management
  • Patience and empathy
  • Activity planning

Timeline

Package Loader

UPS
11.2023 - Current

General Merchandise Expert

Target
12.2022 - 10.2023

Sales Associate

TJ Maxx, TJX Companies
09.2021 - 11.2022

Cook

Zaxbys
02.2021 - 08.2021

Cashier

Marco's Pizza
10.2020 - 02.2021

Undergrad - STEM/ Engineering

University of Memphis

High School Diploma -

Olive Branch High School

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Matthew Looney