Matthew Loud
Quincy,MA
Summary
Works well independently and as part of team. Excellent interpersonal communication skills. Dependable warehouse manager. Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
6
6
years of professional experience
Work History
Night Manager
L. Knife & Sons
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Created nightly shift task lists to assign duties to each employee.
- Trained and mentored new and existing staff to achieve best practices.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
Operations Supervisor/Warehouse Associate Team Lead
L knife and Son, Sheehan Family Company
05.2019 - Current
- Manages and oversees employees
- Applies and adheres to all company policies
- Ensure that each employee under my supervision is aware of company policy’s to minimize mistakes such as breakage or inaccuracies
- Oversees all products purchased by accounts is accurate
- Ensure Safety for all employees.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions
Public Works Maintenance Worker
Scituate Depart of Public Works
05.2017 - 01.2018
- Grounds work on all public properties and roads
- Lawn care and waste management.
Education
Marketing and Management
Merrimack College
North Andover, MASkills
- Self-motivated, dedicated, detail oriented, hardworking individual who works well with others Exhibits strong communication skills All work is done diligently to the highest degree of standards
- Staff Management
- Warehouse Best Practices
- Inventory Reporting
- Route Logs
- Spreadsheet Tracking
- Pallet Disassembly and Assembly
- Communication and Presentation
- Freight Counts
- Material Inventory
- Pallet Construction
- Materials Movement
- Load Inspection
- Shipment Procedures
- Certified Pallet Jack Operator
- Safety and Quality Standards
- Forklift Operation
- Customer Experience
Timeline
Operations Supervisor/Warehouse Associate Team Lead
L knife and Son, Sheehan Family Company
05.2019 - Current
Public Works Maintenance Worker
Scituate Depart of Public Works
05.2017 - 01.2018
Night Manager
L. Knife & Sons
Marketing and Management
Merrimack College
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