Matthew Lowe
Zephyrhills,FL
Summary
To strive and achieve high quality customer service standards in a customer service position with a growing or established company.
Overview
25
25
years of professional experience
Work History
Driver and Training
CFI Trucking
Tampa, FL
09.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
cdl trainer
160 driving academy
09.2022 - 01.2023
- Showing people how to get there cdl
CDL driver
SNL Trucking
Villa Rica, GA
09.2020 - 01.2022
- Do a pre-trip inspection to ensure safety compliance
- - use qummcom system to ensure pick up and drop off of order on time
- - check order to ensure correct and to secure load to dot and customer request
- - connecting with customers every day
Cdl driver
Midwest logistics systems
Temple, GA
09.2018 - 01.2020
- Do a pre-trip inspection to ensure safety compliance
- - use qummcom system to ensure pick up and drop off of order on time
- - check order to ensure correct and to secure load to dot and customer request
- - connecting with customers every day
CDL-A Drive
Werner Enterprises
Lithia Springs, GA
11.2012 - 01.2018
- Do a pre-trip inspection to ensure safety compliance
- - use qummcom system to ensure pick up and drop off of order on time
- - check order to ensure correct and to secure load to dot and customer request
- - connecting with customers every day
Forklift driver
Automation Temp Services
Marietta, GA
10.2009 - 01.2012
- - Load and unload trucks
- - Check orders
- - Stack orders
- - Locate pallets
- - Run equipment such as forklifts, reach lifts
CDL-A Drive
Atlanta Beverage Company
Atlanta, GA
03.2008 - 01.2009
- - Using an RF system completed daily truck check—in
- - Delivered products to the customers within a timely manner
- - Rotated products for quality assurance
- - Completed end of day truck clean out and maintenance
- - Complete customer inventory orders and met Pre sell kegs standards
- - Completed daily pre-trip inspection to ensure safety compliance
Forklift Driver
Nordic Cold Storage
Rockmart, GA
08.2004 - 01.2008
- - Load and unload trucks orders as they were received
- - Checked orders using bill of laden paper system
- - Locate and pulled orders according supervisors request
- - Run equipment such as forklifts, reach lifts, turret trucks, squeeze lifts
Enforcement officer
Metro Security
Atlanta, GA
09.2003 - 02.2004
- - Enforce and maintain property safety rules as needed
- - Detect, deter, and report any violations of fire, or safety hazards
- - Maintain health and safety standards ensuring no persons where injured and no property was damaged
Customer Service Associate
Quick Trip
Marietta, GA
06.2000 - 09.2003
- - Complete financial transactions for merchandise purchases
- - Complete inventory checks and Stock shelves
- - Maintain store cleanliness and maintain health and safety standards
- - Provide quality customer service in a fast paced environment
Education
Emergency Medical Tech I - undefined
Medix
01.2002
High school diploma - undefined
Osborn High
01.2000
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- Punctuality
- GPS and route planning
- Loading and unloading
- Safety protocols
- Defensive driving
- Vehicle inspection
- Safety management
- Route planning
- Driving in adverse conditions
- Navigational systems and GPS
- Vehicle inspections
- Route management
- Transportation
- Traffic law observation
- Vehicle maintenance
- Commercial driving
- Equipment operation
- Inclement weather driving
- Passenger transportation
- Strong work ethic
- Towing equipment operation
- Vehicle maintenance and repair
- Roadside assistance
- Heavy lifting
- Organization and planning
- Stress tolerance
- Roadside assistance experience
- Vehicle recovery expertise
- Basic mechanical aptitude
- Load securement proficiency
- Winch operation mastery
- Emergency response readiness
- Problem-solving capacity
- Background checks
- Surveillance techniques
- Skip tracing
- Asset recovery
- Teamwork
- Teamwork and collaboration
- Attention to detail
- Multitasking
- Problem-solving abilities
Timeline
Driver and Training
CFI Trucking
09.2022 - Current
cdl trainer
160 driving academy
09.2022 - 01.2023
CDL driver
SNL Trucking
09.2020 - 01.2022
Cdl driver
Midwest logistics systems
09.2018 - 01.2020
CDL-A Drive
Werner Enterprises
11.2012 - 01.2018
Forklift driver
Automation Temp Services
10.2009 - 01.2012
CDL-A Drive
Atlanta Beverage Company
03.2008 - 01.2009
Forklift Driver
Nordic Cold Storage
08.2004 - 01.2008
Enforcement officer
Metro Security
09.2003 - 02.2004
Customer Service Associate
Quick Trip
06.2000 - 09.2003
Emergency Medical Tech I - undefined
Medix
High school diploma - undefined
Osborn High