Matthew Lumbard
Kalamazoo
Summary
Responsible Stocker with excellent blocking, facing and customer service skills coupled with 3 years of experience. Fast worker with attention to detail and completeness.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
23
23
years of professional experience
Work History
Security Officer
Gun Lake Casino
01.2025 - Current
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Maintenance
McDonald's
06.2024 - 01.2025
- Followed routine maintenance checklist.
- Did routine maintenance on the Grills and Fryers
- Made sure the building was up to McDonald's standards
- Cleaned and fixed the ice cream machine and drink dispensers as needed
- Helped out with cleaning the inside and outside of the building
- Twice a week unloaded the delivery truck and stocked the freezer making sure to rotate old stock and new stock so you used all of the old stock first.
Assistant Manager
Valvoline Instant Oil
07.2021 - 06.2024
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Made weekly schedules and daily schedule to make sure we were not over staffed or under staffed
- Made sure the new hires had what they needed to move forward in the company
- Made sure everyone finished there training and understood the job. If they did not I worked with them so they were sure they could work on there own
Security Officer
Gun Lake Casino
12.2021 - 03.2022
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Reported suspicious activities and persons to law enforcement.
- Watched over other departments when it came to moving of money or entering different parts of the casino.
Shop Helper
Fader Equipment
01.2020 - 03.2020
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Completed daily tasks accurately and on-time to support shop needs.
- Greeted customers entering store and offered assistance with requirements.
- Checked incoming orders and organized new stock.
Cashier
Kmart
09.2002 - 02.2003
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales
- When we were slow or overstaffed I would also Help Stock return items, items that guest no longer wanted at checkout and stocked and rotated new stock
Education
No Degree - Automotive
Kalamazoo Valley Community College
Kalamazoo, MI06-2006
High School Diploma -
Comstock High School
Kalamazoo, MI06-2003
Skills
- Metal detector operation
- Visitor tracking
- Personnel screening
- Premises patrol
- Product restocking
- Returns processing
- Staff management
- Recruiting and interviewing
- Team motivation
Timeline
Security Officer
Gun Lake Casino
01.2025 - Current
Maintenance
McDonald's
06.2024 - 01.2025
Security Officer
Gun Lake Casino
12.2021 - 03.2022
Assistant Manager
Valvoline Instant Oil
07.2021 - 06.2024
Shop Helper
Fader Equipment
01.2020 - 03.2020
Cashier
Kmart
09.2002 - 02.2003
No Degree - Automotive
Kalamazoo Valley Community College
High School Diploma -
Comstock High School