Matthew Mallanik
Brentwood,TN
Summary
Dynamic and dedicated professional with a proven track record at Trader Joe's, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through effective teamwork and clear communication. Adept at multitasking and maintaining safety standards, consistently contributing to a positive shopping experience.
Overview
17
17
years of professional experience
Work History
Crew Member
Trader Joe's
10.2008 - Current
- Enhanced customer satisfaction by offering exceptional service during high-traffic hours.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Kept workstations tidy and orderly, following health and safety guidelines.
- Assisted in inventory management by restocking supplies as needed throughout shifts.
- Collaborated with crew members to achieve smooth workflow during busy periods.
- Adapted quickly to changing priorities and roles within the team to meet operational needs.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Zeeland East High School
Zeeland, MI06.2005
Skills
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Flexible schedule
- Integrity and honesty
- Safety awareness
- Initiative and Self-motivation
- Basic math
- Leadership qualities
- Customer service
- Interactive communication skills
- Verbal and written communication
- Heavy lifting
- Learning agility
- Store opening and closing
- Safety
- Creativity and innovation
- Inventory restocking
- Performance improvement
- Telephone etiquette
- Positive company representation
- Diversity awareness
- Point-of-sale transactions
Timeline
Crew Member
Trader Joe's
10.2008 - Current
High School Diploma -
Zeeland East High School