Summary
Overview
Work History
Education
Skills
Certification
2024 Fall Semester Deans List
Timeline
Generic

Matthew Malone

Baton Rouge,LA

Summary

Friendly and empathetic with excellent communication skills and leadership, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Social Media\ Intern

LSU Athletics Performance and Nutrition
01.2025 - Current
  • Created engaging content to catch attention of potential customers.
  • Boosted brand awareness by creating and scheduling engaging content across various social media platforms.

Store Associate

LSU Barnes and Noble
01.2025 - Current


  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.

LSU Minorities in Sports Member

LSU
11.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.

Outreach Chair

Changing The Outlook
10.2024 - Current


  • Organized various events at local elementary schools to foster community engagement.
  • Organized and served food to support the homeless community.
  • Coordinated chair setup with event planners for smooth operations.
  • Developed comprehensive agendas for committee meetings, ensuring timely completion of tasks and projects.

College of Human Science and Education Ambassador

Louisiana State University
04.2023 - Current
  • Organized outreach activities in local high schools to raise awareness of college opportunities
  • Coordinated events such as open houses, campus tours, and student panels to promote the college's offerings
  • Built and maintained relationships with college admissions offices.
  • Assisted with the planning and execution of open house events, contributing to increased enrollment numbers.
  • Utilized strong public speaking skills to relay critical information to large groups of prospective students and their families during formal presentations.
  • Streamlined communication channels between College Ambassadors team members ensuring cohesive branding efforts and efficient coordination.
  • Participated in student panels to represent the College of Human Science and Education.

LSU Dream Team

LSU Women's Basketball
09.2022 - Current


  • Supported the execution of basketball practice drills and routines.
  • Facilitated effective practice routines for the basketball team.
  • Contributed to the success of a championship-winning team.

Room Server

Arbor Terrace Assisted Living
07.2021 - Current


  • Developed strong and lasting resident relationships
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary
  • Restocked tables, wait staff areas and order staging areas
  • Cross-trained as host and helped with tasks such as greeting diners and escorting guests

Leasing Consultant

Scion
05.2024 - 07.2024
  • Provided excellent customer service to prospective and current tenants, demonstrating strong interpersonal skills
  • Managed daily administrative tasks including filing documents, responding to emails and phone calls and preparing correspondence
  • Greeted potential tenants, conducted tours of properties and answered inquiries about the property or the surrounding area
  • Conducted follow-ups with tenants to share updates or collect feedback, boosting customer satisfaction

Intern

University of Maryland Medical Systems
06.2023 - 08.2023
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Camp Counselor

Grace Kids Care
06.2022 - 08.2023
  • Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.

Education

Bachelor of Science - KINESIOLOGY

Louisiana State University
05.2026

Skills

  • Customer Service Skills
  • Team collaboration
  • Conflict resolution
  • Attention to detail
  • Organizational capabilities
  • Cash register operation
  • Relationship building
  • Team leadership
  • Social media and promotions

Certification

CPR Certification

2024 Fall Semester Deans List

Deans List was achieved during the fall semester of 2024. 

Timeline

Social Media\ Intern

LSU Athletics Performance and Nutrition
01.2025 - Current

Store Associate

LSU Barnes and Noble
01.2025 - Current

LSU Minorities in Sports Member

LSU
11.2024 - Current

Outreach Chair

Changing The Outlook
10.2024 - Current

Leasing Consultant

Scion
05.2024 - 07.2024

Intern

University of Maryland Medical Systems
06.2023 - 08.2023

College of Human Science and Education Ambassador

Louisiana State University
04.2023 - Current

LSU Dream Team

LSU Women's Basketball
09.2022 - Current

Camp Counselor

Grace Kids Care
06.2022 - 08.2023

Room Server

Arbor Terrace Assisted Living
07.2021 - Current
CPR Certification

Bachelor of Science - KINESIOLOGY

Louisiana State University
Matthew Malone