Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Manfredi

Farmingdale,NJ

Summary

Dynamic Service Manager and Senior Mechanic with extensive experience at Manfredi Heating and Air Conditioning. Expert in troubleshooting, installing, and maintaining residential and commercial HVAC systems and leading teams to exceed service goals. R32 and R454B, OSHA 30/10, and EPA Universal certified, with a demonstration of exceptional service delivery and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Service Manager/Senior Mechanic

Manfredi Heating and Air Conditioning
11.2021 - Current
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.

HVAC Journeyman

IDK Cooling Corp.
12.2015 - 11.2021
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Repaired and replaced motors, bearings and belts.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Filled out detailed work orders for each job completed.
  • Installed, repaired, and maintained VRF/VRV equipment.

Helper

Vigilante Plumbing Heating and AC
04.2015 - 12.2015
  • Performed manual labor and random jobs to help teams accomplish goals.
  • Followed supervisor instructions to complete tasks on time.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Supported company growth by maintaining a positive attitude, strong work ethic, and commitment to excellence in all tasks performed.
  • Assisted in the installation of new heating, ventilation, and air conditioning systems for enhanced energy savings.
  • Maximized job site efficiency with proper preparation of materials needed for each assignment according to specifications provided by senior technicians or project managers.
  • Collaborated with senior technicians to diagnose complex issues and implement effective solutions.

Education

Certificate of Technical Studies - HVAC/R

Lincoln Technical Institute
Union, NJ
04-2015

High School Diploma -

St. Joseph By The Sea High School
Staten Island, NY
06-2013

3-Year Union School -

UA 638
Long Island City, NY
04-2020

Skills

  • Completed course for LG, Mitsubishi, Daikin, and Fujitsu VRF/VRV
  • R32 and R454B Certified
  • OSHA 30/10 Certified
  • EPA Universal Certified
  • Proficient in Microsoft Office
  • Crew leadership and supervision
  • Multitasking and organization
  • Problem-solving
  • Employee training and development

Timeline

Service Manager/Senior Mechanic

Manfredi Heating and Air Conditioning
11.2021 - Current

HVAC Journeyman

IDK Cooling Corp.
12.2015 - 11.2021

Helper

Vigilante Plumbing Heating and AC
04.2015 - 12.2015

Certificate of Technical Studies - HVAC/R

Lincoln Technical Institute

High School Diploma -

St. Joseph By The Sea High School

3-Year Union School -

UA 638

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