Summary
Overview
Work History
Skills
Certification
Timeline
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MATTHEW MARCHBANKS

Chandler,AZ

Summary

Military and Leadership trained with strong work ethic that others can depend on to protect and display the values of the company while maintaining a high level of professionalism. Always treating others with courtesy and respect, managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Security Officer Tactical

Banner University Hospital
03.2023 - 08.2023


  • Apprehended suspects in cases of conflict, malicious mischief, escalation or unauthorized entry into buildings, work areas, or other violations
  • Greeted hundreds of guests per day professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Utilized critical thinking skills in emergency and stressful situations
  • Utilized verbal de-escalation techniques and advance workplace violence mitigation and tactical skills in security, emergency and conflict situations decreased over dozen potentially threatening situations.
  • Investigated and completed written reports of complaints, critical security incidents and unusual activities involving patients, employees and visitors


Manager/Head Chef

Kuka & Izakaya
08.2018 - 11.2022


  • Inspected kitchen to observe food preparation, quality, service, food appearance, cleanliness of production and service areas which increased retention by 10%.
  • Created recipes and prepared advanced dishes For hundreds of guests per day.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Trained kitchen staff to perform various preparation tasks under pressure.


Infantryman/Squad Leader

U.S. Army National Guard
03.2002 - 03.2021
  • Performed as Squad Leader and member of fire team during combat, movement to contact, reconnaissance, security, attack, defense, situational training exercises, and all infantry dismounted battle drills
  • Provided excellent communication skills in vertical organization structure
  • Provide strong leadership skills while making critical decisions under high pressure situations
  • Led fire team during infantry dismounted battle drills and situational training exercises.

Skills

  • Leadership Training
  • Crisis Intervention Training
  • Safety and Security
  • Critical Thinking
  • De-Escalation Techniques
  • Defensive Techniques
  • Military Operations
  • Time Management
  • Communication
  • Attention to Detail
  • Social Perceptiveness
  • Control Crowd
  • Superb Surveillance Skills
  • Patient Relationship-Building
  • Patient Assessments
  • New Hire Training
  • Judgment and Decision-Making
  • Food Service Operations
  • Complex Problem-Solving
  • Team Development
  • Operations Management
  • Kitchen Management
  • Hospitality Service Expertise
  • Firearms Expertise
  • Superior Customer Service

Certification

  • BYRNA non-lethal weapon
  • JPX less-lethal weapon
  • Handcuffing techniques/AVADE
  • First Aid/CPR
  • Level One IVP Finger Print Clearance Card
  • CWP-Concealed Weapons Permit
  • AZ Guard Card

Timeline

Security Officer Tactical

Banner University Hospital
03.2023 - 08.2023

Manager/Head Chef

Kuka & Izakaya
08.2018 - 11.2022

Infantryman/Squad Leader

U.S. Army National Guard
03.2002 - 03.2021

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MATTHEW MARCHBANKS