Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Security Officer
Argen
San Diego, California
12.2025 - Current
Secured high-value assets, including gold, silver, zirconia, and other precious materials valued from hundreds of thousands to millions of dollars.
Managed access to restricted areas by verifying credentials and enforcing company security policies to enhance overall safety.
Conducted routine patrols and monitored surveillance systems to prevent theft, loss, and unauthorized access.
Responded quickly and professionally to alarms, emergencies, and security incidents.
Completed detailed incident reports and maintained accurate security documentation.
Worked closely with management and employees to ensure a safe, secure, and compliant workplace.
Monitored sensitive inventory and manufacturing areas to protect valuable company assets through constant vigilance.
Security Supervisor
Allied Universal Security
San Diego, CA
01.2025 - 12.2025
Supervised and managed security personnel, led team to ensure proper conduct, performance, and adherence to company policies for a secure environment.
Managed incident response to emergencies, accidents, and security breaches, took appropriate action to mitigate risks, and documented situations for future reference.
Ensure adherence to security protocols: Monitor and enforce compliance with all security policies and procedures to maintain a secure environment.
Provide training and guidance: Train new security staff, provide ongoing development, and lead safety drills to maintain readiness for any emergency.
Conduct regular security patrols: Oversee and perform routine inspections of the facility or premises to ensure safety and security, including checking for hazards or suspicious activity.
Coordinated with law enforcement: Served as the primary liaison between security personnel and local law enforcement or emergency services.
Ensure compliance with legal and regulatory standards: Stay up to date with industry regulations, and ensure all security operations are in line with local laws and company standards.
Conducted investigations of theft, vandalism, and security breaches, gathered evidence, and reported findings to management to inform decision-making.
Oversee training and staffing: Ensure adequate coverage at all times, and handle staffing adjustments as needed.
Resource Coordinator Lead
Youth Health Associates
Provo, UT
06.2022 - 05.2024
Lead a home of 16 young adults faced with criminal charges who are trying to rehabilitate
Engaged in crisis intervention procedures to prevent or facilitate hospitalization
In a home of 16 young adult facing criminal charges, deescalation methods are used daily in order to avoid problems that may occur
If deescalation tactics fail or a physical motive is made, I have experience in the use of physical restraints in order to protect the home, staff, and the young adult himself
Experienced in verbal deescalation tactics to physical confrontation if needed
Lead and trained new hires and current staff on how to create the best, most productive, and safe environment while on the job for a home of 16 juvenile children and young adults
Collaborated with peer mentoring program members to devise new methods to generate interest and participation
Maintained confidentiality of sensitive information to ensure trust and safety within the home. except in cases pertaining to abuse, neglect or threats
Worked with law enforcement and local child advocacy centers to conduct forensic interviews for abused children.
Corporate Field Trainer
Crumbl Cookies
Pleasant Grove/ Biweekly Travel, UT
03.2023 - 10.2023
Assists franchise leadership teams in practicing the most up-to-date operational procedures while also delegating responsibilities and supervising business operations with groups of 10 to 100+ people
Travel the country, representing HQ as I provide thorough updated training and exercises to adhere to the quality level and goals that are set for us by HQ as I provide leadership, insight, and mentoring to Crumbl franchise partners as well as regional and local managers to supply knowledge of various company programs and procedures
Provides hands-on training and support for two weeks for new franchise owners and one week of support for existing owners to empower franchise owners to operate with efficiency after departure
Oversaw day-to-day operations within a Franchise during the opening week
Served as resource for stores requiring extra training assistance
Scheduling Coordinator & Assistant
Platinum Dental Care
Lindon, Utah
08.2021 - 05.2022
Help patients with their needs and requirements in dentistry in a professional manner, answering questions, promoting the company, assisting patients with answers to questions that they may have and ensuring their safety and comfortability while in the office.
While at this position, I have trained our teams that run the office, new hires, and am tasked with keeping our managers and doctors up to date on day to day issues regarding patients/offices.
Followed prescribed list of questions and provided appropriate responses to get and give information during scheduling calls.
Communicated with clients and caregivers to inform of schedule changes, cancellations or additions.
Professional Mover
Big Boy Movers
Lehi, Utah
12.2020 - 07.2021
As a professional mover and leader with this company I took care of customers to guarantee their satisfactory needs as well as confidently helped teach and lead new movers who are inexperienced.
I have experience driving big trucks up to 26 feet as well.
Moved over customer items weighing over 100 lbs to and from trucks, working quickly to maintain schedules.
Customer Service Specialist
Vivint Inc
Lindon, Utah
06.2020 - 12.2020
As a customer loyalty specialist, I took care of the customers in the most professional and loyal way possible when they would call in for any issue involving their experience with the company, a fellow employee, or the equipment that they are currently using.
I would de-escalate situations through professional and friendly verbiage and would help the customer feel satisfied with their experience with Vivint.
Missionary
The Church of Jesus Christ of Latter Day Saints
Florianopolis, Brazil
09.2018 - 04.2020
Led a team of 32 missionaries for 8 months, fostering collaboration and support.
Supported missionaries by addressing challenges, providing training every 6 weeks, and guiding them throughout their service until returning home due to the pandemic.
I had trained multiple missionaries who were new and unable to speak the language.
While in Brazil I learned how to fluently speak, read, and write in Portuguese, of which I have maintained my fluency and proficiency.
Assisted with moving individuals, building homes, and painting buildings to enhance community well-being.
As a missionary, I spent my time in Brazil serving others.
Assistant Scuba Instructor/Rescue Diver
San Diego Scuba Center
San Diego, California
12.2017 - 08.2018
Managed emergency response during a dive by recognizing early signs of distress in a student, calming him, and ensuring safe ascent to prevent serious injury, ultimately facilitating a safe return to shore.
Coordinated engaging and safe classroom environment to teach safety precautions and skills to inexperienced divers, enabling them to become proficient and skilled scuba divers.
Instructed diverse groups on safe and proper ocean enjoyment techniques, fostering awareness and appreciation for marine activities.
Education
Bachelor of Arts - National Security Studies
Utah Valley University
12-2023
Skills
Leadership Experience
Leadership Training
Staff Development and Training
Team Leadership
Interactive Teaching/Learning
Bilingual
Problem-Solving
Integrity
Effective Multitasking
Decision Making
Conflict de-escalation
Client interaction
Security
Supervising
Monitoring
Access control
Surveillance monitoring
Emergency response
Accomplishments
Eagle Scout
Saved and rescued the life of a scuba diver separated from his group hundreds of yards from shore and in need of medical attention
Lead Staff and trainer at a local boys home
Promoted to trainer due to successful and knowledgeable work that achieved a promotion.
Promoted from basic mover to lead mover/boss, in less than 3-months