Xeniyah Chandler
Manor,TX
Summary
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Customer service professional with substantial experience in delivering high-quality service in busy settings. Brings focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Skilled in maintaining hygiene standards and handling food orders with efficiency and accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal
11.2023 - Current
- Duties require one to base people in and out, make sure there are no safety hazards, and observe and report
- Reported suspicious activities and persons to law enforcement.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Store Manager
Whitewater Express Car Wash
03.2024 - 11.2024
- Duties require one to manage a team of 12+ people, creating schedules, updating P&L's, fixing anything that broke in the car wash, keeping the maintenance on all wash equipment, making sure that all chemicals are working properly, and to give customers the best wash service available
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Counter Server
Westwood Country Club
08.2021 - 03.2023
- Duties include serving guests, taking orders, and ensuring every member experiences great customer service
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
Counter Server
Dunkin Donuts
03.2020 - 08.2021
- Duties include serving guests, managing team and store orders, taking orders, and ensuring every member experiences great customer service
- Used cash register to perform 20-30 cash, credit and debit transactions per day.
Counter Server
Slim Chickens
06.2019 - 03.2020
- Duties include serving guests, taking orders, managing team of 10+, creating schedules, creating food orders, and ensuring every member experiences great customer service
- Established rapport with customers by providing friendly and attentive service.
Server, Bartender, Cook, Shift Lead, Head Floor Support
Alamo Drafthouse
08.2016 - 06.2019
- Duties include serving guests, taking orders, managing floor support and server team, and ensuring every member experiences great customer service
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Managed cash handling duties responsibly, ensuring accurate accounting at end of each shift.
Education
Bachelor of Science - Anthropology
Texas State University
San Marcos, TX12-2025
Associates - Anthropology, Chemistry
Austin Community College
Austin, Tx05.2024
Skills
- Maintenance on various machines
- Problem Solver
- Time Management
- Adaptable & Dependent
- Computer Literacy
- Attention to Detail
- High work ethic
- Conflict resolution
- Writing
- Research
- Communication
- Leadership experience
- Teamwork & Collaboration
- Laboratory experience
- Skeletal Cleaning
- General security
- Complex Problem-solving
- Staff management
- Asset protection
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Cash management
- Shift scheduling
Certification
- Security
- Food Handlers
- TABC
Timeline
Store Manager
Whitewater Express Car Wash
03.2024 - 11.2024
Security Officer
Allied Universal
11.2023 - Current
Counter Server
Westwood Country Club
08.2021 - 03.2023
Counter Server
Dunkin Donuts
03.2020 - 08.2021
Counter Server
Slim Chickens
06.2019 - 03.2020
Server, Bartender, Cook, Shift Lead, Head Floor Support
Alamo Drafthouse
08.2016 - 06.2019
Associates - Anthropology, Chemistry
Austin Community College
Bachelor of Science - Anthropology
Texas State University
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