MATTHEW MARCHBANKS
Chandler,AZ
Summary
Military and Leadership trained with strong work ethic that others can depend on to protect and display the values of the company while maintaining a high level of professionalism. Always treating others with courtesy and respect, managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Security Shift Supervisor
Charlie Mike Protective Services
07.2024 - Current
- Resolved conflicts among team members swiftly, maintaining a harmonious work environment conducive to productivity.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Streamlined communication between team members, resulting in better coordination during critical situations.
Security Officer Tactical
Banner University Hospital
03.2023 - 08.2023
- Apprehended suspects in cases of conflict, malicious mischief, escalation or unauthorized entry into buildings, work areas, or other violations
- Greeted hundreds of guests per day professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Utilized critical thinking skills in emergency and stressful situations
- Utilized verbal de-escalation techniques and advance workplace violence mitigation and tactical skills in security, emergency and conflict situations decreased over dozen potentially threatening situations.
- Investigated and completed written reports of complaints, critical security incidents and unusual activities involving patients, employees and visitors
Manager/Head Chef
Kuka & Izakaya
08.2018 - 11.2022
- Inspected kitchen to observe food preparation, quality, service, food appearance, cleanliness of production and service areas which increased retention by 10%.
- Created recipes and prepared advanced dishes For hundreds of guests per day.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Trained kitchen staff to perform various preparation tasks under pressure.
Infantryman/Squad Leader
U.S. Army National Guard
03.2002 - 03.2021
- Performed as Squad Leader and member of fire team during combat, movement to contact, reconnaissance, security, attack, defense, situational training exercises, and all infantry dismounted battle drills
- Provided excellent communication skills in vertical organization structure
- Provide strong leadership skills while making critical decisions under high pressure situations
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
Skills
- Leadership Training
- Crisis Intervention Training
- Safety and Security
- Critical Thinking
- De-Escalation Techniques
- Defensive Techniques
- Military Operations
- Time Management
- Communication
- Attention to Detail
- Social Perceptiveness
- Superb Surveillance Skills
- Patient Relationship-Building
- Patient Assessments
- New Hire Training
- Judgment and Decision-Making
- Complex Problem-Solving
- Team Development
- Operations Management
- Hospitality Service Expertise
- Firearms Expertise
- Superior Customer Service
- Threat Management
- Crisis Management
- Threat Assessment
- Conflict de-escalation
Certification
- BYRNA non-lethal weapon
- JPX less-lethal weapon
- Handcuffing techniques/AVADE
- First Aid/CPR
- Level One IVP Finger Print Clearance Card
- CWP-Concealed Weapons Permit
Timeline
Security Shift Supervisor
Charlie Mike Protective Services
07.2024 - Current
Security Officer Tactical
Banner University Hospital
03.2023 - 08.2023
Manager/Head Chef
Kuka & Izakaya
08.2018 - 11.2022
Infantryman/Squad Leader
U.S. Army National Guard
03.2002 - 03.2021
Similar Profiles
Quamarion Asmond-JohnsonQuamarion Asmond-Johnson
Armed/Unarmed Security Guard at Charlie Mike Protective ServicesArmed/Unarmed Security Guard at Charlie Mike Protective Services
Anthony GarciaAnthony Garcia
Armed Security Guard at Mike Zimet Protective ServicesArmed Security Guard at Mike Zimet Protective Services
Jace MockJace Mock
Service Technician at Mike and Mike ServicesService Technician at Mike and Mike Services
Nickolaus ButlerNickolaus Butler
Line Cook / BOH at Wildflower Bread CompanyLine Cook / BOH at Wildflower Bread Company
Eselda GarciaEselda Garcia
Legal Billing Manager at Repwest InsuranceLegal Billing Manager at Repwest Insurance