Matthew Martin
Dynamic Juvenile Detention Officer, Lead, Supervisor 3 with a total of over 30 years experience in Juvenile Court, adept in crisis management and staff training. Enhanced operational efficiency through policy implementation and effective communication, resulting in a significant reduction in incidents. Proven ability to foster teamwork and maintain safety compliance, ensuring a secure environment for youth and staff alike.
Work History
Juvenile Detention Supervisor 3
29 Years 5 Months- Supervised daily operations within detention facility, ensuring compliance with safety and security protocols.
- Managed crisis situations, employing de-escalation techniques to maintain order among youth residents.
- Oversaw staff training programs, enhancing team performance and adherence to institutional policies.
- Coordinated communication between juvenile court officials and detention staff for case management efficiency.
- Trained and mentored new staff on protocols, procedures, and crisis intervention techniques to ensure effective team performance.
- Implemented behavior management programs to promote positive interactions among detained youth and reduce incidents.
- Facilitated conflict resolution sessions among detained youth, promoting constructive communication and reducing tensions within the unit.
- Ensured the safety of detainees by conducting regular security checks and maintaining strict adherence to protocols.
- Resolved issues and disputes between inmates professionally and respectfully.
- Responded to emergency situations and provided first aid following facility guidelines.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Completed daily work report sheets and delegated tasks to employees.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Participated in development of policies and procedures.
- Verified all detention visitors carried proper identification and had no contraband before entering institution.
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
- Collaborated with community organizations to facilitate reintegration programs for released youth.
- Supervised daily operations of juvenile detention facility, ensuring safety and compliance with regulations.
- Trained and mentored staff on crisis intervention techniques and conflict resolution strategies.
- Monitored staff performance, providing feedback to improve service delivery and operational efficiency.
- Conducted regular audits of facility protocols to maintain high standards of care and security.
- Led incident response efforts, ensuring appropriate actions were taken during emergencies or disturbances.
- Managed staffing schedules efficiently, reducing overtime costs without compromising safety standards.
- Streamlined communication between team members, resulting in more effective management of resources and personnel.
- Maintained poise and self-control during mental stress.
- Evaluated processes regularly to identify areas for improvement within the detainee supervision system.
- Participated in community outreach events on behalf of the detention center, promoting positive public perception and fostering trust within the local community.
- Spearheaded initiatives aimed at improving employee morale and reducing turnover rates among detention center staff.
- Established strong working relationships with law enforcement agencies to facilitate smooth transfers of detainees between facilities as needed.
- Provided clear expectations and guidance for subordinates, promoting professional growth and development opportunities.
- Improved inmate behavior by implementing structured daily routines and activities.
- Completed employee evaluations both verbally and written
- Was a member of the Change team to foster better efficiency and communication
- Handled PREA audits and taught related training on PREA
- Completed shift briefings
- Supervised and trained newly hired employees in all aspects of the job requirements.
- Filled shifts and schedules when needed
- Handled forms and reports for intakes
- Defensive tactics training
- Enhanced staff efficiency through comprehensive training programs and performance evaluations.
- Collaborated with other supervisors to create policies that improved overall facility operations.
- Operated radio, telephone equipment and console monitors.
- Reduced incidents of violence within the facility by fostering a positive environment and addressing issues proactively.
- Handled Central Control and Visitation
- Led incident response protocols, collaborating with law enforcement and social services as needed.
Night Maintenance Worker
6 Years 8 Months- Maintained cleanliness and sanitation standards across facilities to ensure safe environments.
- Restocked supplies and managed inventory levels to support operational needs.
- Conducted routine inspections to identify maintenance issues and recommend repairs.
- Collaborated with management to enhance cleaning procedures based on feedback and observations.
- Contributed to a safer working environment by promptly addressing spills and potential hazards.
- Developed and maintained strong working relationships with fellow staff members, fostering a positive work environment and promoting teamwork.
- Collaborated with fellow janitorial staff members to ensure comprehensive coverage of all required cleaning tasks each night.
- Achieved high levels of satisfaction through consistent attention to detail and dedication to maintaining a clean, inviting facility for all occupants.
- Performed minor maintenance tasks as needed, reporting any major concerns or issues to management for prompt resolution.
- Reported damages and hazardous conditions to management for further action.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Maintained floor cleaning and waxing equipment.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Operated buffers and burnishers to clean and polish floors.
- Implemented process improvements that enhanced productivity and reduced downtime.
- Conducted regular inspections of equipment to ensure compliance with safety regulations.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Reported defective products or machinery to supervisor.
- Collaborated with management to develop strategies for improving operational efficiency.
- Trained new employees on equipment usage and safety standards, fostering a knowledgeable team.
Education
Supervisor Essentials - Supervisor Skills And Continued Training
Being an effective supervisor!
- Relevant Coursework: Pierce County & Supervisor Training
Juvenile Court Equity And Diversity Training
Skills needed for working with diversity and all backgrounds. Both Youth and Adult.
- Relevant Coursework: Pierce County & Diversity Training
Unconscious Bias
- Relevant Coursework: Working with all genders and ethnicities
Emotional Intelligence in The Workplace
- Relevant Coursework: Pierce County & Juvenile Court
Sexual Harassment Awareness And Prevention (Mngt)
- Relevant Coursework: Education on the laws regarding sexual harassment and ways to prevent sexual harassment within both the work environment and confinement of youth
- Professional Development: Legal Responsibility of sexual harassment protocols.
Crucial Conversation Labs
- Relevant Coursework: Communication & Ways to communicate effectively
The Practical Coach
- Relevant Coursework: Guidance on mentoring your staff. Team building
Crucial Conversations
- Professional Development: Communicating effectively with a positive outcome
Achieving Performance Evaluation Results
- Professional Development: Ways to guide and motivate your subordinates/staff to perform their best under your supervision
Creating A Culture of Coaching Leadership - Supervisor Training
- Professional Development: Leading your staff and being a positive role model. Lead by example. Building morale
WA Juvenile Justice - Juvenile Corrections
- Professional Development: The youth detention academy and training to become a Youth Detention Officer in WA state
Associate of Science - Math And Behavioral Sciences
- Extracurricular Activities: Swim Team, Big Brothers/Sisters Youth Programs
- Relevant Coursework: Psychology & Sociology
- Microsoft Office
- Math
Skills
Timeline
Night Maintenance Worker
Juvenile Detention Supervisor 3
Pierce County, WA
Pierce County, WA
Pierce County, WA
Pierce County, WA
Pierce County, WA
Pierce County, WA
Pierce County, WA
Pierce County, WA
Pierce County, WA
Pierce County, WA
Washington State Criminal Justice Training Commission
Pierce College, Fort Steilacoom
Professional Reference
To Whom It May Concern,
It is my pleasure to recommend Matthew Martin for this position. I have worked with Matthew for close to 10 years as my immediate supervisor within Pierce County Juvenile Court. Throughout these years, he has shown to be a valuable part of leadership as the various situations that arise one must be able to communicate effectively to get the job done and ensure everyone is safe throughout the day. Matthew countless times has been a huge part in ensuring staff learn the procedures of the facility and is often reaching out to ensure he is communicating these aspects clearly. Throughout the years of working under Matthew, he has been an exceptional leader within the facility that others as well as I could rely on. He always made sure to check in with his staff and to ensure his availability whenever he was needed for training, any questions as well as being someone to go to in order to better ourselves professionally. He was also chosen to be a part of a team within detention, due to being an effective leader, to work together to ensure detention could work effectively as a team but to also have a transparency between all levels of leadership down to the line staff. Matthew has an approachable and calm manner in which he has become a well trusted part of leadership that staff can use him to better themselves. Due to Matthew's gained trust, he also has shown countless times to be dependable in stressful times to communicate what is needed in order to get tasks done effectively and efficiently. Matthew is the person who will help his team no matter what. I have gone to him for advice throughout the years as I have grown further into adulthood. Within detention, the environment often becomes negative and stressful, Matthew was always showing up for staff and making sure that people were doing ok. He often knew us better than ourselves and did an excellent job of allowing staff to talk or take a moment when things got too intense. Matthew was a huge advocate of allowing his staff to express themselves and to emphasize to take care of ourselves outside of work and to also check in with our fellow coworkers. Matthew brought a human element to an environment that has a high rate of burnout as well as a place that tries to rid that aspect of being vulnerable in these intense moments. I have all the confidence that Matthew will excel in any position offered to him and will bring the same dedication and effort in which he has shown all these years at Pierce County Juvenile Court.
Sincerely, Marcie Brown
marcienbrown@gmail.com 253-355-9612
Professional Reference
06/1 2/26
To whom it may concern,
I am writing to you today in support of applicant Matthew Martin for your open position. I have worked in the Juvenile Justice System with at-risk youth for 8 years now and have had the opportunity to teach, coach, and mentor youth to reach their full potential. I worked closely with Matthew Martin for that entire 8 years. Four years as a line staff and four years as his Lead Juvenile Detention Officer. He taught me everything I needed to know to be the best I can be in this career field. There are plenty of accomplishments Matthew has achieved professionally, too many to list, especially serving 30 years with the Juvenile Court.
I had the pleasure of being Matthew's Lead Juvenile Detention Officer for four years. I know him better than most of my colleagues. As a direct supervisor of mine, and many others, I know Matthew is always making himself available to anybody that needs help. Including other supervisors. He has worn many hats and balanced them all effectively. He backs his staff up when they are in the right and will coach them if they are in the wrong. He trains his staff with a hands on approach and guidance all while keeping safety and security in mind. He always makes himself available no matter how busy to try and hear any questions, comments, or concerns others may have. He offers professional advice, gives suggestions all while not overstepping staff and if overstepping staff is permitted to handle the situation fairly, he can effectively explain the reasoning. He makes himself approachable, personable, and offers a safe and nurturing environment. Matthew is the epitome of what it means to be a leader of people.
Not only is he a great leader of people and an advocate for staff, but he also advocates for youth as well. He has experience working with youths of all races, ethnicities, sexual orientations, cultures, and other various demographic populations. He is fair and yet firm in teaching responsibility and accountability. His guidance has helped many of our youth and their families navigate healthier ways to handle critical situations and offer them the resources they can use within the system and community. I have seen Matthew constantly being empathetic towards other's needs. He understands the importance of building a strong rapport with youth while maintaining healthy boundaries with them. He can do this because he is firm, fair, and consistent. His staff respect him and the youth especially respect him. He is one of the people that everyone enjoys working with and knows they can count on.
In conclusion, I view Matthew as a person who shows the ability to lead by example. This involves being able to hold himself accountable and being able to grow as a professional as well as foster a work environment for others to learn and improve. He shows the ability to be humble yet strong which are rare traits to have. One of the main things I have noticed when working with him is he is open to suggestions and always striving to boost morale. He is a great leader to have mentor you both professionally and personally. I have never felt overwhelmed or lost having him to go to with needing any help as a detention staff under his supervision. His knowledge and feel for things are unmatched. He is amazing at handling every situation with both the youth in custody and the subordinates he is training. I strongly recommend him for your open position.
Sincerely,
Zachary Vickers
25935 161ST COURT SE COVINGTON WA 98042