Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Martinez

Albuquerque,NM

Summary

Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

2
2
years of professional experience

Work History

Sales Associate

See's Candies
10.2023 - 12.2023
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.

Cashier/Server/Line Cook

Slapfish
08.2023 - 10.2023
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Server/Line Cook/To-Go Specialist

Cheddar's Scratch Kitchen
11.2021 - 06.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Education

Computer Science -

Central New Mexico Community College
Albuquerque, NM
05.2025

High School Diploma -

Eldorado High School
Albuquerque, NM
05.2021

Skills

  • Promotional Support
  • Listening Skills
  • Payment Processing
  • Policy and Procedure Adherence
  • Customer Service
  • [Type] Product Knowledge

Timeline

Sales Associate

See's Candies
10.2023 - 12.2023

Cashier/Server/Line Cook

Slapfish
08.2023 - 10.2023

Server/Line Cook/To-Go Specialist

Cheddar's Scratch Kitchen
11.2021 - 06.2023

Computer Science -

Central New Mexico Community College

High School Diploma -

Eldorado High School

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Matthew Martinez