MATTHEW MCCAIN
Bertram
Summary
Results-oriented Lead Lube Technician with extensive experience in automotive maintenance and team leadership. Specializes in vehicle diagnostics, fluid changes, and problem resolution. Demonstrates strong skills in customer relations and efficient workflow management. Committed to training teams and enhancing service quality while ensuring customer satisfaction through effective communication and technical expertise.
Overview
1
1
Certification
7
7
years of professional experience
Work History
LEAD LUBE TECH
ROUND ROCK HYUNDAI
Round Rock
09.2024 - Current
- Trained new staff on lube procedures and safety standards.
- Supervised team of eight lubrication technicians, guiding on maintenance issues to improve the team's technical expertise.
- Delegated tasks to coworkers based on workload and expertise.
- Performed automotive preventive maintenance and inspected tires.
- Checked for any signs of wear or damage to brakes, suspension systems, steering components, exhaust systems and other parts of the vehicle.
- Inspected vehicles for performance issues and maintenance needs.
- Collaborated with technicians to resolve complex vehicle concerns, enhancing overall service quality.
- Documented service records in inventory system, ensuring accurate tracking of maintenance history.
- Completed software updates for GDS to maintain system performance.
Lube Technician
NORTH AUSTIN KIA
Austin
08.2022 - 08.2024
- Performed oil changes and fluid checks on customer vehicles.
- Inspected and maintained vehicle systems for optimal performance.
- Diagnosed and repaired automotive issues across brakes, alignments, suspensions, cooling, and electrical systems, contributing to vehicle reliability.
- PERFORMED BRAKE REPAIR, TIRE REPAIR, TIRE BALANCE, COOLANT FLUSHES, BRAKE FLUSHES, F.I.C., RESURFACED ROTORS, TRANSMISSION DRAIN AND FILL.
- Replaced spark plugs and ignition wires during scheduled maintenance.
- Supported technicians in repairs and maintenance tasks, ensuring timely completion of service.
- Completed warranty work and organized documentation with photos.
- Implemented KDS software updates, enhancing operational workflow and service delivery.
Shipping Manager
X-PRESS MICRO
Bertram
05.2019 - 08.2022
- Coordinated shipping schedules to ensure timely dispatch of products.
- Managed inventory control to maintain optimal stock levels.
- Oversaw loading processes to guarantee safe transportation of goods.
- Implemented quality checks for outgoing shipments to ensure compliance.
- Maintained shipping documentation for regulatory and tracking purposes.
- Established procedures for receiving, inspecting, storing, packaging, labeling, documenting, tracking and delivering goods.
- Organized and managed the loading, unloading, packing and shipping of products.
- Scheduled pickups from vendors according to production demands.
- Supervised warehouse staff in order to ensure efficient use of resources when packaging items for shipment.
- Trained and supervised shipping department staff, enforcing company policies and industry best practices.
- Prepared domestic and foreign shipments in line with regulations established by shipping companies and international customs.
Education
High School Diploma -
LIBERTY HILL
LIBERTY HILL05-2009
Skills
- Preventive maintenance
- Vehicle inspection
- Brake repair
- Tire service
- Wheel alignment
- Parts replacement
- Fluid exchange services
- Battery diagnostics
- Emission testing
- Equipment maintenance
- Software updates
- Problem solving
- Task prioritization
- Detail orientation
- Customer relationship management
Certification
- FORKLIFT CERTIFICATE
- STATE CERTIFICATE
Timeline
LEAD LUBE TECH
ROUND ROCK HYUNDAI
09.2024 - Current
Lube Technician
NORTH AUSTIN KIA
08.2022 - 08.2024
Shipping Manager
X-PRESS MICRO
05.2019 - 08.2022
High School Diploma -
LIBERTY HILL