Matthew McLaughlin
Adrian,MI
Summary
Hardworking professional with impressive skills in horticulture and landscaping. Committed to worksite safety and client satisfaction. Well-versed in operating equipment to plant, trim and protect customer greenery and produce attractive, long-lasting displays. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Varisty Girls Basketball Assistant Coach
Adrian High School
08.2023 - Current
- Assists in developing student-athletes to fullest potential and performing under pressure.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Led practice sessions with players practicing drills, honing techniques and scrimmaging to put practiced skills into play.
Rough Mower
Lenawee Hills Country Club
04.2023 - Current
- Part time seasonal job
- Mowed 2nd cut of rough
- Operated manual transmission tractor with 18' deck.
Owner
MK Transport
01.2019 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Turf, Tree and Pest Control Manager
Smith's Nursery And Landscaping
04.1996 - 12.2018
- Managed 750 accounts
- Responsible for purchasing, billing, logistics
- Educated and advised customers on preventive measures to reduce pest infestations.
- Complied with safety guidelines and regulations with during pest control processes.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
- Applied chemical solutions on building surfaces to eliminate pests.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Drove to customer residences and places of business to inspect for pests.
- Prepared reports and kept detailed records of pest control activities.
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
- Utilized computer software to manage customer information and service scheduling.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Coordinated with other departments and personnel to determine compliance of pest control standards and protocols.
- Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
- Designed programs for landscape maintenance, pest management, composting, and other related topics.
Education
No Degree - Sport Management
Siena Heights University
Adrian, MIHigh School Diploma -
Adrian High School
Adrian, MI06.2000
Skills
- Team Leader
- Outbound Calls
- Project Scheduling
- Workflow Efficiency
- Customer Satisfaction
- Contractual Obligations
- Critical Thinking
- Equipment Operation
- Verbal and Written Communication
Timeline
Varisty Girls Basketball Assistant Coach
Adrian High School
08.2023 - Current
Rough Mower
Lenawee Hills Country Club
04.2023 - Current
Owner
MK Transport
01.2019 - Current
Turf, Tree and Pest Control Manager
Smith's Nursery And Landscaping
04.1996 - 12.2018
No Degree - Sport Management
Siena Heights University
High School Diploma -
Adrian High School