Matthew McLaughlin
Adrian,MI
Summary
Hardworking professional with impressive skills in horticulture and landscaping. Committed to worksite safety and client satisfaction. Well-versed in operating equipment to plant, trim and protect customer greenery and produce attractive, long-lasting displays. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Varisty Girls Basketball Assistant Coach
Adrian High School
Adrian MI
08.2023 - Current
- Assists in developing student-athletes to fullest potential and performing under pressure.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Led practice sessions with players practicing drills, honing techniques and scrimmaging to put practiced skills into play.
Rough Mower
Lenawee Hills Country Club
Adrian MI
04.2023 - Current
- Part time seasonal job
- Mowed 2nd cut of rough
- Operated manual transmission tractor with 18' deck.
Owner
MK Transport
Adrian MI
01.2019 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Turf, Tree and Pest Control Manager
Smith's Nursery And Landscaping
Adrian MI
04.1996 - 12.2018
- Managed 750 accounts
- Responsible for purchasing, billing, logistics
- Educated and advised customers on preventive measures to reduce pest infestations.
- Complied with safety guidelines and regulations with during pest control processes.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
- Applied chemical solutions on building surfaces to eliminate pests.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Drove to customer residences and places of business to inspect for pests.
- Prepared reports and kept detailed records of pest control activities.
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
- Utilized computer software to manage customer information and service scheduling.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Coordinated with other departments and personnel to determine compliance of pest control standards and protocols.
- Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
- Designed programs for landscape maintenance, pest management, composting, and other related topics.
Education
No Degree - Sport Management
Siena Heights University
Adrian, MIHigh School Diploma -
Adrian High School
Adrian, MI06.2000
Skills
- Team Leader
- Outbound Calls
- Project Scheduling
- Workflow Efficiency
- Customer Satisfaction
- Contractual Obligations
- Critical Thinking
- Equipment Operation
- Verbal and Written Communication
Timeline
Varisty Girls Basketball Assistant Coach
Adrian High School
08.2023 - Current
Rough Mower
Lenawee Hills Country Club
04.2023 - Current
Owner
MK Transport
01.2019 - Current
Turf, Tree and Pest Control Manager
Smith's Nursery And Landscaping
04.1996 - 12.2018
No Degree - Sport Management
Siena Heights University
High School Diploma -
Adrian High School