Matthew Medina
Paramus
Summary
I’m a versatile professional with experience in customer-facing leadership, healthcare support, and operations, known for strong organization, communication, and teamwork skills. I’ve coordinated front-end retail operations, supported patient care in a clinical setting, and delivered high-quality customer experiences in fast-paced environments. I also bring a background in digital marketing and SEO, giving me a unique blend of hands-on service, analytical thinking, and adaptability.
Overview
2
2
years of professional experience
Work History
Front End Coordinator
Marshalls
Paramus
09.2025 - Current
- Coordinated front-end operations to enhance customer experience and streamline processes.
- Implemented effective merchandising strategies to optimize product presentation and drive sales.
- Trained and mentored new team members on operational procedures and customer service standards.
- Monitored inventory levels, ensuring timely restocking of merchandise to meet customer demand.
Physical Therapy Aide
Durante Physical Therapy
08.2025 - Current
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
Bounce U Party Pro
09.2023 - Current
- Event Coordination: Planned and executed over [X] children’s birthday parties and events, ensuring each event was customized to the client’s specifications and delivered with exceptional service.
- Customer Interaction: Provided outstanding customer service, engaging with parents and children to create a welcoming and enjoyable atmosphere. Addressed any concerns promptly and professionally.
- Safety Management: Monitored and enforced safety protocols to ensure a secure environment for all participants. Conducted regular safety briefings and maintained a clean, organized play area.
- Entertainment Delivery: Led a variety of games and activities, keeping children entertained and engaged throughout the event. Demonstrated creativity in adapting activities to fit the interests and needs of different age groups.
- Team Collaboration: Worked closely with fellow Party Pros and management to coordinate schedules, manage party setups, and ensure smooth transitions between events. Contributed to a supportive and collaborative team environment.
- Administrative Duties: Managed bookings, handled payments, and assisted with administrative tasks to support event planning and execution. Maintained accurate records of events and customer feedback.
Junior Search Engine Optimization Specialist
- Conducted keyword research to enhance website visibility and traffic.
- Analyzed website performance using Google Analytics and SEO tools.
- Monitored industry trends and algorithm updates for strategic adjustments.
- Monitored social media activity and website traffic.
Education
High School Diploma -
Paramus High School
Paramus, NJ06-2025
High School Diploma -
HoHoKus School of Trade And Technical Sciences
Paterson, NJ06-2025
Skills
- Search Engine
- SpecialistCustomer Service & Client Relations
- Scheduling & Time Management
- Team Leadership & Training
- Front-End & Retail Operations
Experience
01-2021
Timeline
Front End Coordinator
Marshalls
09.2025 - Current
Physical Therapy Aide
Durante Physical Therapy
08.2025 - Current
Bounce U Party Pro
09.2023 - Current
Junior Search Engine Optimization Specialist
High School Diploma -
Paramus High School
High School Diploma -
HoHoKus School of Trade And Technical Sciences