Proficient in Microsoft Office 360
Matthew Melo
Food Service
Los Angeles,CA
Summary
Enthusiastic about learning and mastering fields of Technology and Medicine. Pursuing opportunities to learn new skills and contribute to group success by working with the hospitality bell staff.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Food Stand Attendant/Cook
Universal Studios Hollywood
North Hollywood, CA
06.2022 - Current
- Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
- Consistently provided friendly service to promote better customer engagement.
- Worked in fast-past foodservice environment, multi-tasked and produced quality products with speed and accuracy.
- Assisted with guest complaints via early intervention and notified manager on duty immediately.
- Maintained clean, organized workspace according to operational standards.
Refurbished Technology Sales
OfferUp
Los Angeles, CA
05.2020 - Current
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in refurbished and computer products.
- Listened to customer needs and desires to identify and recommend optimal products.
- Actively engaged customers to provide general assistance and information on store merchandise.
Food Courier
Postmates, UberEates
Los Angeles, CA
05.2020 - 01.2022
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Provided attentive service and proactively assessed guest needs.
- Assisted customers with carry-out service.
Education
High School Diploma -
Alexander Hamilton Senior High School
Los Angeles, CA 08.2018 - 06.2022
Skills
Client Service
Customer Relations
Systems and software programs
Safe food handling
Quality control
Software
Editing, (Photoshop),( Adobe Acrobat)
Timeline
Food Stand Attendant/Cook
Universal Studios Hollywood
06.2022 - Current
Refurbished Technology Sales
OfferUp
05.2020 - Current
Food Courier
Postmates, UberEates
05.2020 - 01.2022
High School Diploma -
Alexander Hamilton Senior High School
08.2018 - 06.2022