Matthew Melo
Cumberland,RI
Summary
Caring and welcoming customer service professional with 3+ years of experience. Eager about the prospect of working with future clients at Mercedes-Benz of Warwick demonstrating customer care and product knowledge.
Overview
3
3
years of professional experience
Work History
Sales Porter
Mercedes-benz Of Warwick
03.2023 - Current
- Ensuring that the vehicles on are lot a properly presented as well as complying with State/Federal laws.
- Handed with multiple task's as once, but have to learn to how to prioritize and use judgement to complete the task in a timely maner.
- Greeting clients and assisting their needs in whichever way necessary.
- Participated in sales training sessions to develop new skills and improve overall job performance.
- Collaborated with the sales team to ensure customer service was always a priority.
Restaurant Hostess
GottaQ BBG
08.2021 - 10.2022
- Demonstrated multitasking skills by handling phone calls while attending to in-person guest needs.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
High School Diploma -
Cumberland Highschool
Cumberland, RI06-2022
Skills
- Motivated
- Problem-solving
- Attention to detail
- Time management
- Product Knowledge
- Organized
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Sales Porter
Mercedes-benz Of Warwick
03.2023 - Current
Restaurant Hostess
GottaQ BBG
08.2021 - 10.2022
High School Diploma -
Cumberland Highschool
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