Summary
Overview
Work History
Education
Skills
Timeline
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MATTHEW MENDENHALL

Summary

Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.

Overview

8
8
years of professional experience

Work History

Repair Platform Specialist

Nexterra Solutions
05.2021 - Current
  • Enhanced team productivity by streamlining processes and implementing time-saving strategies.
  • Developed strong client relationships through consistent communication and attentive service.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Interpreted clients' needs and introduced services to fit specific requirements.

Purchasing Agent

Instrument Maintenance Company
01.2019 - 04.2021
  • Prepared detailed product specifications with working technical knowledge of required goods and services
  • Improved employee access to supplies with strategic purchasing programs
  • Met inventory requirements by negotiating contracts with favorable pricing and delivery schedules
  • Developed solid relationships with staff, customers, and vendors.

Assistant Manager

Enterprise Holdings
06.2016 - 12.2018
  • Helped senior managers run smooth operations by independently handling day-to-day requirements
  • Improved customer relations, maintained brand loyalty, and recaptured lost revenue opportunities by smoothly handling escalated problems
  • Reviewed consumer trends and leveraged findings to forecast sales and forecast rental fleet needs
  • Maximized employee performance with effective training and close mentoring.

Education

Business Management -

Texas Tech University
08.2015

Skills

  • Microsoft Office
  • Pricing negotiation
  • Customer relations
  • Communication
  • Resource Allocation
  • Emergency Response
  • Technical Communication
  • Conflict resolution
  • Adaptability
  • Critical thinking

Timeline

Repair Platform Specialist

Nexterra Solutions
05.2021 - Current

Purchasing Agent

Instrument Maintenance Company
01.2019 - 04.2021

Assistant Manager

Enterprise Holdings
06.2016 - 12.2018

Business Management -

Texas Tech University

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MATTHEW MENDENHALL