Matthew Mendes
South Hadley,MA
Summary
Results-driven supervisor with expertise in team management and customer service within the pest control industry. Skilled in training staff, maintaining quality standards, and coordinating schedules to enhance operational efficiency and client satisfaction.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Dishwasher/Line Cook
Yarde Tavern South Hadley
South Hadley, MA
2015 - 2017
- Scrubbed and sanitized dishes, pots, pans, utensils, and kitchen equipment to uphold hygiene standards.
- Prepared and plated dishes according to established recipes to guarantee quality.
- Maintained cleanliness of kitchen equipment and workstations to ensure efficient workflows.
- Managed several tasks concurrently within a fast-paced environment while maintaining organization.
Masonry Laborer
Baker Mason Contractors Inc.
Southwick, Massachusetts
2017 - 2019
- Assisted in mixing and pouring concrete for various masonry projects.
- Handled tools and equipment to perform brick laying and block work.
- Loaded and unloaded materials from trucks for project readiness.
- Carried heavy building materials such as bricks, blocks, and bags of cement up ladders to work sites.
- Constructed scaffolding and other temporary structures in support of construction projects.
- Measured and cut bricks, blocks, tiles, and stones using hand tools.
- Built wood forms for pouring concrete foundation footings and walls.
Pest Control Technician
American Pest Solutions
Agawam, Massachusetts
2020 - Current
- Inspected residential and commercial properties for pest infestations.
- Completed detailed reports after each job detailing the work completed along with any recommendations made.
- Maintained knowledge and adhered to state rules and regulations.
- Identified potential entry points for pests and sealed them off.
- Performed proper treatment based on the pest of concern
Pest Control Supervisor
American Pest Solutions
Agawam, Massachusetts
2024 - Current
- Supervised pest control technicians in daily operational tasks and workflows.
- Conducted follow ups/call-backs for concerned customers and difficult pest infestations.
- Trained staff on safety protocols and pest management techniques.
- Coordinated scheduling for service appointments and team assignments.
- Performed periodic quality assurance checks on completed jobs.
- Implemented record-keeping systems for vehicle maintenance and care tracking.
- Scheduled maintenance services for vehicle fleet.
Education
High School Diploma -
Pope Francis High School
Chicopee, MA06-2017
Skills
- Quality assurance
- Food prep/dishwashing
- Concrete/brick work
- Pest inspection/treatment
- Team supervision
- Vehicle fleet supervision
- Customer service
- Attention to detail
- Time management
- Troubleshooting skills
- Fast-paced environment
Certification
- OSHA 10
- MA Core Pesticide Applicator License
- CT Core Pesticide Applicator License
Timeline
Dishwasher/Line Cook
Yarde Tavern South Hadley
2015 - 2017
Masonry Laborer
Baker Mason Contractors Inc.
2017 - 2019
Pest Control Technician
American Pest Solutions
2020 - Current
Pest Control Supervisor
American Pest Solutions
2024 - Current
High School Diploma -
Pope Francis High School