Matthew Mendoza
Grand Prairie
Summary
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Personable and driven, excelling in fast-paced environments with passion for customer interaction and satisfaction. Knowledgeable about sales techniques and customer service principles, bringing strong communication and problem-solving skills. Committed to driving impactful results and cultivating lasting customer relationships.
Overview
4
4
years of professional experience
Work History
Customer Sales Associate
Lowes Home Improvment
04.2025 - Current
- Provided exceptional customer service to enhance shopping experiences and foster customer loyalty.
- Assisted customers in product selection, ensuring accurate recommendations based on needs and preferences.
- Managed inventory levels through effective stock monitoring and replenishment processes.
- Trained new associates on sales techniques, product knowledge, and store policies to improve team performance.
- over a year of forklift experience
Package Handler
UPS
06.2024 - 01.2026
- Operated package scanning equipment to ensure accurate tracking and timely processing of shipments.
- Sorted and categorized packages based on size, weight, and destination to optimize workflow efficiency.
- Collaborated with team members to maintain safe working environment and adhere to safety protocols.
- Monitored inventory levels and reported discrepancies to enhance accuracy in package handling operations.
Fry Cook & Cashier
Raising Cane's Restaurants
07.2023 - 07.2024
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Cleaned, stocked, and restocked workstations and display cases.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Maintained strict adherence to food safety standards, ensuring proper handling and storage of ingredients.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Trained and assisted new kitchen staff members.
Retail Sales Associate Worker
Office Depot Inc
07.2022 - 03.2023
- Provided exceptional customer service, addressing concerns promptly and professionally while maintaining a friendly demeanor.
- Boosted customer satisfaction by providing personalized recommendations and assistance throughout the shopping experience.
- Maintained clean sales floor and straightened and faced merchandise.
Education
High School Diploma -
Uplift Heights Preparatory High School
Dallas, TX05-2024
Skills
- Efficient multitasking
- Adaptable to change
- Safe Equipment Operation
- Store Opening and Closing
- Customer Service
- Customer Engagement
- Supply Restocking
- Reliability and punctuality
- Cash handling proficiency
- Relationship Building
- Food Handlers Card
- Truck unloading
Languages
Spanish
Professional Working
Interests
- Currently in school to become an industrial technician
- Gym Workouts
- DIY and Home Improvement
- Auto Repair/Restoration
Timeline
Customer Sales Associate
Lowes Home Improvment
04.2025 - Current
Package Handler
UPS
06.2024 - 01.2026
Fry Cook & Cashier
Raising Cane's Restaurants
07.2023 - 07.2024
Retail Sales Associate Worker
Office Depot Inc
07.2022 - 03.2023
High School Diploma -
Uplift Heights Preparatory High School