Matthew Mikesell
Lima,OHIO
Summary
Proven leader with extensive experience at FedEx, adept in logistics management and fostering team development. Excelled in enhancing customer satisfaction and operational efficiency through strategic planning and effective communication. Demonstrated success in building cohesive teams, achieving goals, and promoting a positive work environment.
Overview
26
26
years of professional experience
Work History
Supervisor of Operations
FedEx
Lima, OH
07.2022 - Current
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Dock Worker/City Driver
FedEx
Lima, OH
02.2010 - 07.2022
- Upheld high-quality standards for all handled goods while meeting strict deadlines in a fast-paced work environment.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Inspected cargo for proper packaging to meet safety and security regulations.
Team Leader
Milcor
Lima, OH
06.1999 - 03.2007
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
Bachelor Of Arts - Accounting
OSU Lima Branch
Lima, OHDiploma - General Studies
Bath Senior High
Lima, OH06.1999
Skills
- Team leadership
- Customer service
- Team development
- Conflict resolution
- Verbal and written communication
- Operational planning
- Logistics management
Timeline
Supervisor of Operations
FedEx
07.2022 - Current
Dock Worker/City Driver
FedEx
02.2010 - 07.2022
Team Leader
Milcor
06.1999 - 03.2007
Bachelor Of Arts - Accounting
OSU Lima Branch
Diploma - General Studies
Bath Senior High