Matthew Miles
Lubbock,TX
Summary
I am a focused Parts Manager well-versed in parts organization, purchasing and delivery management. Excellent leadership, scheduling and problem-solving abilities. Offering over 8 years of progressive experience in dealerships.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Parts Manager
Scoggin Dickey Chrysler, Jeep, Dodge And RAM
Levelland, Texas
07.2021 - Current
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Ordered parts for customers, repair shops and the service department for use in vehicle repairs
- Processed and reshelved return orders, checking for discrepancies, potential usage and any other issues.
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Trained team members in successful strategies to meet operational and sales targets.
Parts Advisor
Huffines Chrysler Jeep Dodge
Lewisville, Texas
12.2015 - 07.2021
- Inspected parts for defects, removing damaged parts and replacing with new ones.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Assisted customers in finding appropriate parts promptly.
- Researched vehicles and parts via physical catalogs and electronic means.
- Organized parts storage and stocked inventory according to established guidelines.
- Maintained clean and neat parts counter and sales floor.
- Conducted cash handling, credit card transactions and register closeout at end of business day.
- Trained and mentored junior employees on regulations, best practices and performance strategies.
Education
High School Diploma -
Centennial High School
Frisco, Texas05.2013
Skills
- Analytical and Critical Thinking
- Cost Tracking
- Quality Control Programs
- Driving Revenue
- Reading Comprehension
- Invoice Processing
- Customer Loyalty
- Managing Parts
- Energetic and Positive
- Hardworking and Reliable
Certification
- Level 3 Chrysler Parts Manager training.
Affiliations
- Mopar Masters Guild
Timeline
Parts Manager
Scoggin Dickey Chrysler, Jeep, Dodge And RAM
07.2021 - Current
Parts Advisor
Huffines Chrysler Jeep Dodge
12.2015 - 07.2021
High School Diploma -
Centennial High School
- Level 3 Chrysler Parts Manager training.
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