Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Matthew Miller

Cincinnati,OH

Summary

Dynamic leader and adept problem-solver with a proven track record at YMCA Camp Ernst, excelling in roles that demand strong relationship management. Spearheaded a team to enhance camp operations, achieving recognition for exceptional leadership and collaboration. Expertise in analytical skill, communication skills and in enhancing customer experiences.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Hiring Manager

YMCA Camp Ernst
10.2024 - 11.2024

Acted as a member of the interview team, responsible for evaluating candidates for 50 summer camp staff positions, for 2025, playing a key role in selecting a qualified team.

Crew Unit Leader

YMCA Camp Ernst
05.2024 - 08.2024


  • Led and mentored a team of 50 campers, utilizing strong people management skills to oversee the preparation and facilitation of meal service for up to 700 children daily.
  • Recognized for exceptional work ethic and fostering collaboration, teamwork, and problem-solving within the group.
  • Fostered a positive team environment through relationship building, enhancing collaboration, and promoting problem-solving within the group.
  • Managed food orders and inventory to maintain smooth kitchen operations, ensuring consistency and efficiency.
  • . Trained all counselors on kitchen operations, ensuring they were fully prepared to manage meal service efficiently and safely.
  • Delivered exceptional customer service by ensuring timely, high-quality meal experiences that met the diverse needs of campers.
  • Strong conflict resolution skills amongst campers and ability to address challenges effectively, ensuring smooth team dynamics and continued productivity.


Head Counselor

YMCA Camp Ernst
06.2021 - 08.2023
  • Served as an overnight counselor, providing 24/7 care and supervision to children ages 6-15.
  • Collaborated with staff to design and lead camp-wide activities, fostering teamwork and enhancing the camp experience through engaging and inclusive programs.
  • Utilized excellent problem-solving skills to address challenges and resolve conflicts among campers and counselors, ensuring a positive and productive camp environment.
  • Awarded "JC Superstar" for exemplary performance and dedication to camp excellence.

Kitchen Steward

Kenwood Country Club
05.2018 - 06.2023
  • Delivered exceptional customer service to enhance members' experiences, ensuring satisfaction and engagement.
  • Assisted with food ordering and delivery, maintaining smooth kitchen operations.
  • Managed inventory and restocked supplies to align with forecasted needs, optimizing efficiency.
  • Trained new staff as Kitchen Stewards, ensuring they were well-prepared for their roles.
  • Recognized as Employee of the Month twice for outstanding performance and dedication

Front End Associate

Kroger
03.2020 - 11.2020
  • Assisted customers by bagging groceries efficiently, ensuring their items were handled with care and their needs were met.
  • Regularly collected and organized shopping carts in the parking lot, ensuring the store environment remained organized and accessible for customers.
  • Managed product placement on shelves and restocked items as needed

Education

Bachelor of Arts - Supply Change Management And Operations

Miami University
Oxford, OH
05-2026

Skills

  • Proficient at Excel, Minitab, and Engine Room CBT
  • Relationship building and management
  • Leadership and supervision
  • Teamwork and collaboration

Certification

Lean 6 Sigma Yellow Belt

Timeline

Hiring Manager

YMCA Camp Ernst
10.2024 - 11.2024

Crew Unit Leader

YMCA Camp Ernst
05.2024 - 08.2024

Head Counselor

YMCA Camp Ernst
06.2021 - 08.2023

Front End Associate

Kroger
03.2020 - 11.2020

Kitchen Steward

Kenwood Country Club
05.2018 - 06.2023

Bachelor of Arts - Supply Change Management And Operations

Miami University
Matthew Miller