Summary
Work History
Education
Skills
Timeline
Generic

Matthew Mincey

Benton City,WA

Summary

Dynamic and dedicated professional with experience at Kadlec Medical Center, excelling in effective communication and clerical support. Proven ability to enhance patient experiences and streamline data processes. Strong interpersonal skills complemented by technical proficiency in software management, ensuring accuracy and efficiency in all tasks. Committed to delivering exceptional customer service in fast-paced environments.

Work History

Volunteer

Kadlec Medical Center
02.2025 - Current
  • Reported patient requests, concerns, and other observations to staff.
  • Checked in 7-10 patients per shift for cardiovascular procedures.
  • Provided status timely updates within in five minutes of being asked to families in the waiting area.
  • Guided visitors within 1 minute to the correct check in area.
  • Assisted hospital staff with clerical tasks such as laminating over 50 documents in less than 90 minutes.

Computer Lab Assistant

Goodwill Industries of Columbia
04.2025 - 05.2025
  • Responded to customer inquiries within 5 minutes and provided technical assistance in person.
  • Organized, sorted, and checked over 100 records against original documents.
  • Completed data entry tasks with 99.9% accuracy and efficiency.
  • Sorted over 40 documents and maintained organized filing process.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Followed established procedures to enter and process data correctly.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Updated and maintained customer information, documents and records.
  • Followed data entry protocols, rules and regulations.

Education

Associate of Applied Science - Cyber Security

Columbia Basin College
Pasco, WA
03-2020

Skills

  • Effective communication
  • Collaborative teamwork
  • Customer service
  • Professional communication
  • Independent and Self-directed
  • Strong interpersonal skills
  • Meticulous attention to detail
  • Error identification
  • Verifying data accuracy
  • Maintains confidentiality
  • Data entry
  • Excellent communication skills

Timeline

Computer Lab Assistant

Goodwill Industries of Columbia
04.2025 - 05.2025

Volunteer

Kadlec Medical Center
02.2025 - Current

Associate of Applied Science - Cyber Security

Columbia Basin College

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Matthew Mincey