Matthew Morrell
Oshkosh,WI
Summary
Skilled Golf Pro Shop Assistant with background in customer service, merchandise management, and golf operations. Strong ability to build relationships with customers while providing top-notch service. Highly skilled in organizing and managing pro shop inventory, coordinating golf events, offering golf instruction, and maintaining clean and organized shop environments. Previous roles demonstrated significant improvement in customer satisfaction levels and operational efficiency.
Overview
7
7
years of professional experience
Work History
Golf Pro Shop Assistant
Lawsonia Golf Courses
Green Lake, WI
06.2017 - 08.2024
- Greeted customers and answered their questions regarding the golf course and pro shop.
- Organized inventory of products
- Managed tee times and reservations for members and guests of the facility.
- Communicated regularly with management regarding any changes or updates needed.
- Developed relationships with regulars through friendly conversation during shifts.
Fast Food Worker
Culver's Restaurant
Ripon, WI
11.2023 - 04.2024
- Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
- Operated cash register to process customer payments accurately and efficiently.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
Education
High School Diploma -
West High School
Oshkosh, WI05-2021
Skills
- POS System Operation
- Relationship Building
- Product Knowledge
- Goal-Driven
- Merchandise Receiving and Handling
- Strong Communication and Interpersonal Skills
Timeline
Fast Food Worker
Culver's Restaurant
11.2023 - 04.2024
Golf Pro Shop Assistant
Lawsonia Golf Courses
06.2017 - 08.2024
High School Diploma -
West High School
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