Matthew Motyka
Powell,OH
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
22
22
years of professional experience
Work History
Car Wash Owner
Self Employed
10.2008 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, including maintenance, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a team of employees.
Support Technician
Halliday Technologies Inc.
11.2007 - 02.2011
- Trained users on how to operate components and systems.
- Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.
- Evaluated system logs to identify patterns of issues, recommending improvements to prevent recurring problems.
- Configured hardware, devices, and software to set up traction control devices.
- Completed inventory counts and organized supplies.
- Conducted ride alongs with City of Columbus vehicles to evaluate performance of traction control devices.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Lead Mechanic
Rahal Letterman Racing
01.2002 - 09.2007
- Performed routine and scheduled set up of Indy type race cars.
- Managed workflow effectively by prioritizing tasks based on urgency, complexity, and available resources at hand.
- Diagnosed mechanical failures to determine and delegate corrective actions.
- Improved team productivity through effective delegation of tasks and clear communication among mechanics.
- Upheld high levels of cleanliness within the workshop area, preventing accidents and promoting a professional working environment.
- Member of the five person pit crew during all race weekends.
Education
Certificate of Automotive Mechanics - Automotive Mechanics
American River College
Carmichael, CANo Degree - Mechanics Training Program
Russell Racing School
Sonoma, CA08.1998
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Negotiation
- Attention to Detail
- Quality Assurance
- Task Delegation
Timeline
Car Wash Owner
Self Employed
10.2008 - Current
Support Technician
Halliday Technologies Inc.
11.2007 - 02.2011
Lead Mechanic
Rahal Letterman Racing
01.2002 - 09.2007
Certificate of Automotive Mechanics - Automotive Mechanics
American River College
No Degree - Mechanics Training Program
Russell Racing School