Dynamic leader and problem-solver with a proven track record at Men’s Warehouse, the United States Army National Guard, and YMCA. Excelled in roles requiring exceptional customer service, teamwork, and adaptability. Enhanced store performance, improved team morale, and enriched camper experiences. Mastered negotiation tactics and conflict resolution, driving positive outcomes and fostering strong relationships.
Overview
3
3
years of professional experience
Work History
Sales Associate
Men’s Warehouse
01.2024 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Soldier
United States Army National Guard
12.2023 - Current
Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
Participated in joint exercises with allied forces to improve interoperability and strengthen partnerships.
Assembled, disassembled and maintained various weapons for operational readiness.
Excelled in specialized training courses to enhance technical expertise in specific areas of military operations.
Camp Counselor
YMCA
05.2021 - Current
Worked with children of varying age, interest, skill, and developmental levels.
Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Led groups of children safely through variety of camp activities.
Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
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