Matthew Mounts
Camden,Delaware
Summary
Proven Mechanic Technician with a track record of enhancing vehicle performance and customer satisfaction at Pep Boys Auto Service & Tire. Skilled in diesel engine maintenance and a dedicated team player, I've streamlined repair processes and improved productivity by effectively managing multiple projects. My expertise in brake systems and commitment to work area cleanliness have significantly contributed to workshop efficiency.
Overview
8
8
years of professional experience
Work History
Mechanic Technician
Greenwood Auto Sells
Greenwood De
03.2022 - 03.2024
- Supported a positive customer experience by providing follow-up services such as test drives and post-repair consultations when necessary.
- Collaborated with parts department personnel to ensure timely delivery of necessary components for efficient completion of repairs.
- Demonstrated versatility by successfully completing a variety of automotive repairs, including engine overhauls, transmission replacements, and suspension work.
- Enhanced customer satisfaction by providing timely and accurate repairs on a wide range of vehicles.
- Increased efficiency by proficiently managing multiple repair projects simultaneously, effectively prioritizing tasks based on urgency and complexity.
- Improved vehicle performance by conducting thorough inspections and diagnostic tests on various systems.
- Streamlined work processes through effective communication with team members, leading to increased productivity in the workshop.
- Reduced repair times by efficiently using specialized tools and equipment for each task, ensuring minimal downtime for customers.
- Assisted management in maintaining inventory levels of commonly used parts, contributing to smooth daily operations in the workshop.
- Maintained a clean and organized work environment, adhering to industry best practices for safe operation of equipment and tools.
- Optimized workflow within the shop by coordinating effectively with other technicians, sharing knowledge about specific vehicles or complex repairs as needed.
- Coordinated with parts department to determine availability of necessary components.
- Performed emissions tests according to standard procedures.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Read and followed technical documentation to complete accurate repairs.
- Repaired and replaced worn and damaged components.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Auto Mechanic Technician
Pep Boys Auto Service & Tire
Newcastle De
03.2019 - 05.2021
- Upheld company reputation by consistently delivering high-quality workmanship and maintaining strong customer relationships.
- Enhanced vehicle performance by conducting thorough diagnostics and identifying necessary repairs.
- Performed routine maintenance tasks such as oil changes, filter replacements, tire rotations, and brake inspections to ensure vehicle longevity.
- Identified opportunities for process improvements within the shop, implementing changes that led to increased productivity levels among technicians.
- Maintained a safe work environment by adhering to company safety protocols and industry standards.
Tire and Lube Technician
Walmart
Camden DE
05.2016 - 10.2018
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Balanced tires accurately to enhance vehicle stability and ensure smooth driving experiences for customers.
- Maintained high standards of cleanliness in the work area to promote a safe environment for both employees and customers.
- Ensured safety of customers'' vehicles by conducting thorough inspections of tires, brakes, and suspension components.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
- Trained new technicians in company procedures and best practices, contributing to a high-performing team environment.
Education
N/A - Architect Engineering.
University of Louisville.
Louisville, KY05.2006
Skills
- Diesel Engine Maintenance
- Fuel Injection Systems
- Brake Systems
- Fluid Exchanges
- Gasket Replacement
- Engine repair
- Tire balancing
- Cooling System Maintenance
- Battery Services
- Exhaust Systems
- Manual transmissions
- Tire Rotation
- Starter Repair
- Radiator Repair
- Hose Replacement
- Hardworking and Dedicated
- Team Player
- Brake servicing
- Oil Changes
- Replacing parts
- Work Area Cleanliness
- Parts Replacement
- Spark Plug Replacement
- Valid Driver's License
- Clean Driving Record
Timeline
Mechanic Technician
Greenwood Auto Sells
03.2022 - 03.2024
Auto Mechanic Technician
Pep Boys Auto Service & Tire
03.2019 - 05.2021
Tire and Lube Technician
Walmart
05.2016 - 10.2018
N/A - Architect Engineering.
University of Louisville.