Matthew Natriello
Morgantown
Summary
Dynamic and results-driven professional with a background in sports journalism at Blue Gold Sports, excelling in story development and audience engagement. Proven ability to enhance customer experiences through outstanding communication and sales skills. Adept at leveraging social media to connect with sports enthusiasts and deliver compelling content.
Overview
4
4
years of professional experience
Work History
Intern in Athletic Ticketing
West Virginia University
09.2025 - Current
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Processed payments and refunds for tickets using a variety of payment methods.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Golf Sales Associate
Dicks Sporting Goods
07.2023 - 07.2025
- Managed various administrative tasks such as filing paperwork and entering data into computer system.
- Maintained accurate records of product inventory levels and sales transactions.
- Actively participated in store merchandising activities such as setting up displays or restocking shelves.
- Excellent communication skills; able to effectively interact with customers and staff in person or via telephone.
Sports Journalist
Blue Gold Sports
11.2021 - 05.2023
- Produced multimedia packages such as podcasts, videos, slideshows featuring sports related topics
- Conducted interviews with athletes and sports personnel to gain insight into current events in the industry
- Attended press conferences and wrote summaries of the proceedings for publication
- Developed relationships with professional organizations, coaches, and players to ensure access to up-to-date information
- Collaborated with editors and producers to create content for broadcast media outlets
- Worked closely with photographers during live sporting events to capture relevant images for accompanying articles or broadcasts
- Reported on breaking news stories in a timely manner for print publications
- Utilized social media platforms such as Twitter, Instagram, and Facebook to connect with followers of sport teams and personalities.
Sales Associate
Walt Disney World
01.2022 - 07.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Education
Master of Science - Sports Management
West Virginia University
Morgantown, WV05-2025
Bachelor of Science - Sports Media
West Virginia University
Morgantown, WV05-2023
Skills
- Research
- Sports Expertise
- Story Development
- Sales
- Social Media Engagement
- Story Writing
- Audience Engagement
- Outstanding communication skills
Timeline
Intern in Athletic Ticketing
West Virginia University
09.2025 - Current
Golf Sales Associate
Dicks Sporting Goods
07.2023 - 07.2025
Sales Associate
Walt Disney World
01.2022 - 07.2022
Sports Journalist
Blue Gold Sports
11.2021 - 05.2023
Master of Science - Sports Management
West Virginia University
Bachelor of Science - Sports Media
West Virginia University