Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Matthew Navarro

Las Vegas,NV

Summary

Respected professional with the know-how to check and oversee schedules and keep tabs on man hours. Confident Dispatch Supervisor with meticulous recordkeeping and mentoring skills. Seasoned Payroll specialist with vast knowledge of preparing and submitting payroll-related reports. Comfortable with maintaining confidential and sensitive employee information to comply with payroll policies and procedures. Aptitude for problem-solving and thinks outside box to find creative solutions.

Overview

5
5
years of professional experience

Work History

Dispatch Supervisor

UPS
08.2021 - Current
  • Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
  • Maintained meticulous employee records to accurately track attendance and productivity.
  • Modernized communications systems to improve productivity, reliability and efficiency.
  • Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
  • Enhanced team productivity by providing ongoing training and support to dispatch staff.
  • Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
  • Maintained strong relationships with vendors and contractors to ensure seamless service delivery during peak periods.
  • Assisted employees with resolving any payroll-related issues or concerns in a timely manner, maintaining positive relationships within the organization.
  • Maintained employee confidence by keeping all payroll information strictly confidential while addressing concerns professionally.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Resolved payroll discrepancies quickly and successfully.
  • Managed payroll data entry and processing for 180 employees to comply with predetermined company guidelines.

Loader and Unloader

UPS
10.2020 - 08.2021
  • Lifted and slid packages weighing up to 80 pounds on conveyor belts to transport items.
  • Understood and adhered to state and federal regulations controlling warehousing, loading and shipping operations.
  • Increased warehouse organization by sorting incoming shipments and properly storing materials in designated locations.
  • Facilitated smooth operations by closely collaborating with team members to coordinate loading and unloading processes.
  • Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.

Sales Associate

Banana Republic Factory Store
09.2018 - 03.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Greeted customers entering store and responded promptly to customer needs.

Education

No Degree - Philosophy

University of Nevada - Las Vegas
Las Vegas, NV
12.2025

Certification - Cybersecurity

University of Nevada - Las Vegas
Las Vegas, NV
10.2023

High School Diploma -

Sierra Vista High School
Las Vegas, NV
03.2020

Skills

  • Transportation Coordination
  • Records Maintenance
  • Positive Communication Skills
  • Coaching and Onboarding
  • Logistics Management
  • CompTIA Security: Analyzing Application & Network Attacks
  • CompTIA Security: Implementing Cybersecurity Resilience
  • CompTIA Security: Security Assessment & Penetration Testing Techniques
  • CompTIA Security: Security Concepts in an Enterprise Environment
  • CompTIA Security: Social Engineering Techniques & Other Attack Types
  • CompTIA Security: Threat Actors, Intelligence Sources, & Vulnerabilities
  • CompTIA Cybersecurity Analyst: Encryption & Hashing

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Dispatch Supervisor

UPS
08.2021 - Current

Loader and Unloader

UPS
10.2020 - 08.2021

Sales Associate

Banana Republic Factory Store
09.2018 - 03.2020

No Degree - Philosophy

University of Nevada - Las Vegas

Certification - Cybersecurity

University of Nevada - Las Vegas

High School Diploma -

Sierra Vista High School

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Matthew Navarro