Matthew Ochoa

• Monitored premises to ensure safety and security of staff, patients, and visitors.
• Conducted regular patrols to identify and address potential security threats.
• Responded promptly to incidents, providing assistance and resolving issues effectively.
• Collaborated with law enforcement during investigations to enhance security protocols.
• Trained new security personnel on procedures and emergency response techniques.
• Participated in safety drills and training sessions to improve preparedness across teams.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

As a Transportation and Guest Service enoloyee at the Ranch At Rock Creek, I was responsible for scheduling, transportstion of guests, equipment, and property. I primarily transported guests to and from airports around Montana, but assisted with luggage, touring guests, and the check-in process. Lastly, I was responsible for the maintaining of our fleet of vehicles as well as readying them for their daily drives. I provided guests rides throughout the resort when requested, and completed multiple Forbes and other hospitality trainings during my time at the Ranch.

• Worked in collaboration with offenders to fully participate in rehabilitation planning.
• Participated in probable cause and revocation hearings to stay informed of relevant legal processes.
• Maintained positive relationships with offenders and family members through weekly visits.
• Monitored offenders' activities regarding fulfillment of court ordered requirements.
• Recommended probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs.
• Answered phone calls concerning clients, handled complaints and responded to requests for information.
• Executed pre-sentence and pre-parole investigations.

• Secured personnel and premises by inspecting buildings and patrolling property.
• Completed incident reports to record security or loss prevention incidents.
• Warned persons of rule infractions or violations and evicted violators from premises.
• Monitored premises and recorded activity in daily officer reports.

• Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
• Managed safety and health programs, enforcing compliance with occupational health and safety regulations.
• Maintained adequate supply of approved safety and PPE supplies for work force.
• Coordinated off-site medical care and drug and alcohol testing for employees.
• Supervised safe handling, storage and disposal of hazardous materials.
• Organized and coordinated comprehensive and consistent training drills to increase employee safety awareness.
• Conducted safety briefings at beginning and end of shifts to inform crews of daily task safety hazards.