Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Store Manager
Perani's Hockey World
08.2021 - 03.2024
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Assisted with hiring, training and mentoring new staff members.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Approved regular payroll submissions for employees.
Automotive Technician
Xtreme Performance
12.2020 - 07.2021
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Service Technician
Hyundai of Bedford and Kia of Bedford
07.2020 - 11.2020
Explained diagnostic findings to customers and outlined repair or service options.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Service Technician
Volkswagon of Streetsboro
09.2019 - 07.2020
Inspected equipment to diagnose operational issues.
Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Automotive Technician
All-Star Mufflerer&Brake
01.2011 - 01.2019
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Replaced damaged, missing, or defective parts with new and refurbished components.