Matthew Overton
Camas
Summary
Accomplished Produce Manager and Market Gardener with a proven track record in enhancing customer satisfaction and strengthening profits through effective team supervision, strategic pricing, and supplier negotiations. Demonstrated expertise in retail management and customer service, alongside a strong foundation in time management and purchasing. Excelled in leadership roles, notably as FDC Chief in the US Army, optimizing resource allocation and mentoring team members.
Overview
19
19
years of professional experience
Work History
Produce Manager
Camas Produce
05.2020 - 07.2021
- Trained and supervised produce staff for time management and adherence to company policies and standards.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Strengthened profits by reducing waste, controlling shrinkage, and maintaining competitive pricing strategies.
- Maintained customer satisfaction through attentive service, answering product questions and resolving complaints
- Negotiated with local suppliers for favorable prices, terms, quality, and delivery.
Market Gardener
Self-employeed
05.2014 - 10.2019
- Maintained booth at local farmers market promoting fresh, seasonal produce options.
- Answered questions and provided information regarding plants and care to help customers make informed decisions.
- Educated members of public on plant maintenance, health and troubleshooting issues
- Developed customer relationships through direct sales, advertising, and customer support
Infantry Mortarman, FDC Chief
US Army
10.2002 - 11.2010
- Evaluated performance metrics after each mission, identifying areas for improvement and implementing targeted training programs accordingly.
- Served as a subject matter expert on mortar systems, mentoring new arrivals to the unit on proper operation procedures and best practices.
- Developed strong leadership skills while serving as battalion FDC chief, guiding junior team members towards mission objectives successfully.
- Optimized resource allocation with careful management of ammunition, equipment and manpower
Education
Associate of Science - Biology
Clark College
Vancouver, WASkills
- Customer service
- Retail management experience
- Ordering procedures
- Purchasing and planning
Timeline
Produce Manager
Camas Produce
05.2020 - 07.2021
Market Gardener
Self-employeed
05.2014 - 10.2019
Infantry Mortarman, FDC Chief
US Army
10.2002 - 11.2010
Associate of Science - Biology
Clark College
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