MATTHEW PALMER
Miami,United States
Summary
Human Resources Professional and Retired Military Veteran with 17 years of proven experience in the United States Army and over 3 years of experience in the federal civilian sector as a Human Resources Professional. Possesses a comprehensive background in Customer Service and Military Personnel Management derived from conducting domestic and international operations around the globe. Managed risk upon multiple lines to protect assets, property, and equipment valued in excess of over $4 Million Dollars while meeting the expectations of senior leadership. Possesses extensive knowledge in Physical Security Planning and Antiterrorism Operations. Recipient of multiple awards for outstanding performance and professionalism to include 2 Bronze Star Medals. Career supported by an Associate of Applied Science in Criminal Justice Degree and vast operational experience. Diverse knowlege with solid background in human resources and physical security and law enforcement operations, including recruitment, employee relations, and policy implementation. Known for supporting organizational goals demonstrated expertise.
Overview
27
27
years of professional experience
Work History
Human Resources Specialist
Indian Health Service
Miami, FL
10.2024 - 10.2025
- Managed complex benefits administration tasks, ensuring timely enrollment and accurate record-keeping for all employees.
- Enhanced employee relations by implementing effective communication strategies and conflict resolution techniques.
- Collaborated with cross-functional teams to refine classification strategies, improving operational efficiency by reducing errors.
- Spearheaded initiatives to update classification criteria in response to evolving industry regulations and trends.
- Ensured compliance with federal regulations regarding position classification, minimizing potential legal risks.
- Assisted in the development of performance management systems, incorporating clear benchmarks based on accurate job classifications.
Human Resources Assistant
UNITED STATES MILITARY ENTRANCE PROCESSING STATION (MEPS)
Miami, FL, United States
11.2022 - 10.2024
- Greets and accounts for visitors/applicants in and out of the Military Entrance Processing Station (MEPS).
- Serves as a Human Resources Assistant (Military/Office Automation) in a Military Entrance Processing Station (MEPS). Provides administrative support to the reception-administration control desk (RACD), records maintenance and accountability, and enlistment processing to include fingerprinting of applicants.
- Questions applicants to obtain and/or verify complete data required for final data processing of forms and records for entry into the military service.
- Gathers information, not previously disclosed, which would bear on moral or physical suitability for enlistment.
- Fingerprints applicants using automated systems, ensuring fingerprints are classifiable (acceptable).
- Refers applicants with additional disclosed information to the appropriate enlistment, recruiting, or processing authority.
- Screens applicants records to ascertain that all necessary documents are present according to the requirements of each military service.
- Collates, reproduces, assembles, and distributes applicant enlistment record documents to appropriate organizations.
- Operates a keyboard to record alpha and numeric data reflecting all aspects of the qualifications and enlistment data for entrants to all branches of the Armed Services.
- Assists other sections at the MEPS when required, to include assisting with the preparation of transportation orders, amendments to transportation orders, delayed entry program orders for active duty and Reserve personnel.
- Performs records management of electronic and paper applicant records. Assembles packets in accordance with specific Service requirements outlined in regulatory policy. Performs quality review/quality control of applicant records, packets, and forms
- Enters data in Military Health System Genesis to record applicant processing information. Ensures proper verification, coding, and updating of applicant data.
- Operates a variety of office automation equipment including personal computers, facsimile machines, scanners, digital copiers, and shredders. Answers phones, personal queries, and emails from recruiters, liaisons, applicants, other MEPS, Battalion, Sector, and HQ USMEPCOM personnel.
- Salary: 40000 USD Bi-weekly
- Hours per week: 40
Military Police Supervisor
UNITED STATES ARMY
Fort Leonard Wood, MO
02.2001 - 02.2015
- Served as the lead trainer/instructor for an educational curriculum covering diverse topics, such as leadership development, equal opportunity, supervisory skills training, sexual harassment and assault prevention, effective communication, critical thinking, transformational leadership, and conflict management.
- Coordinated training programs for junior personnel, enhancing team performance and readiness.
- Developed and implemented standard operating procedures to improve response times during emergencies.
- Managed access control measures, maintaining security integrity at checkpoints and facilities.
- Collaborated with local law enforcement agencies to enhance community relations and safety initiatives.
- Trained new Military Police Soldiers on proper procedures, facilitating their transition into active duty roles with confidence and competence.
- Provided expert guidance on matters related to physical security, crime prevention, and investigative techniques.
- Boosted morale among subordinates with regular performance evaluations and constructive feedback for professional development.
- Worked flexible hours across night, weekend, and holiday shifts.
- Salary: 50,000 USD Bi-weekly
- Hours per week: 60
Physical Security Inspector
UNITED STATES ARMY
Camp Henry, South Korea
10.2010 - 10.2013
- Developed the physical security standard operating procedures for the department which included crime prevention and force protection plans for community safety during special events
- Possesses comprehensive knowledge on how to conduct Risk Analysis reports and inspections on facilities
- Managed building security to include IDS system, keypad door locks, passive alarms systems, and building keys
- Salary: 50,000 USD Bi-weekly
- Hours per week: 60
Provost Marshal Operations
UNITED STATES ARMY
Fort Hood, Texas, United States
09.2008 - 10.2010
- Supervised critical site surveys of 3 U.S. Army bases while operating in Southwest Asia which resulted in the successfully analyzing security concerns to increase safety for personnel; commended by senior leadership for leadership excellence.
- Managed the customs inspections and logistics for 300 shipping containers returning from Southwest Asia to the United States while providing oversight and training of 150 Military Police Soldiers.
- Led and managed the direct integration of military working dogs during stability and support operations in the region; resulted in enhanced security and zero safety incidents.
- Directed and led the planning and execution of operational directives while advising senior staff members.
- Salary: 50,000 USD Bi-weekly
- Hours per week: 60
Anti-terrorism Officer and Training Sergeant
UNITED STATES ARMY
Torii Station, Japan
08.2005 - 09.2008
- Developed numerous risk assessments pertaining to battalion training to include live fire exercises, field problems, and handling of all hazardous materials.
- Organized and conducted weekly company training meetings.
- Responsible for the tracking and issuing of Company and Battalion training program through Microsoft Excel and Digital Training Management Systems.
- Briefed large assemblies on a monthly basis to high-ranking officials regarding training intent through Microsoft PowerPoint.
- Operate, instruct and maintain the Engagement Skills Trainer (EST 2000), Laser Marksmanship Training System (LMTS), and associated weaponry and equipment.
- Maintain adequate inventory of training parts, supplies, etc. to support scheduled training.
- Salary: 40,000 USD Bi-weekly
- Hours per week: 60
Military Police Soldier
US Army
Fort Meade, MD
06.1998 - 02.2001
- Investigated incidents and prepared detailed reports for command review and action.
- Collaborated with local law enforcement agencies to enhance security operations in the community.
- Ensured public safety during large-scale events by coordinating crowd control measures and monitoring potential threats.
- Actively participated in ongoing professional development opportunities to stay current on best practices within the field of law enforcement.
- Safeguarded VIPs during high-profile visits, implementing stringent security protocols to mitigate risks.
- Improved base safety by enforcing strict adherence to military regulations and protocols.
- Enhanced security by conducting thorough patrols and inspections of military facilities.
Education
Associate of Applied Science - Criminal Justice
Columbia Southern University
Orange Beach, ALSkills
- Attention to Detail
- Flexibility
- Communication
- Customer Service
- 40 WPM typing proficiency
- Stress Tolerance
- Data Entry
- Administrative Management
- Microsoft Office Suite
- Complex Problem-solving
- Surveillance techniques
- Access control
- Force protection
Training
- Civilian Education System (CES) Foundation Course
- Civilian Education System (CES) Basic Course
- Conventional Physical Security and Crime Prevention Course
- Anti-Terrorism Officer Advance Course
- Electronic Security Systems Design Course
- Technical Transportation of Hazardous Material Course
- U.S. Army Safety Course
Awards
Bronze Star Medal (2), Meritorious Service Medal, U.S. Army Commendation Medal (4), U.S. Army Achievement Medal (3), Order of the Combat Spur (Gold), Military Entrance Processing Station (MEPS) Civilian of the Quarter FY’23
2 Bronze Star Medals
Florida Licensed Private Investigator (Class C License Holder)
Crime Prevention Through Environmental Design (CPTED) Practitioner
Languages
English
Native or Bilingual
Timeline
Human Resources Specialist
Indian Health Service
10.2024 - 10.2025
Human Resources Assistant
UNITED STATES MILITARY ENTRANCE PROCESSING STATION (MEPS)
11.2022 - 10.2024
Physical Security Inspector
UNITED STATES ARMY
10.2010 - 10.2013
Provost Marshal Operations
UNITED STATES ARMY
09.2008 - 10.2010
Anti-terrorism Officer and Training Sergeant
UNITED STATES ARMY
08.2005 - 09.2008
Military Police Supervisor
UNITED STATES ARMY
02.2001 - 02.2015
Military Police Soldier
US Army
06.1998 - 02.2001
Associate of Applied Science - Criminal Justice
Columbia Southern University