MATTHEW PARSONS

• Led correctional operations and coordinated team responses during critical incidents, ensuring safety and compliance with regulations. Trained and mentored junior officers on crisis management techniques, enhancing team preparedness and operational effectiveness. Implemented security protocols to maintain order within the facility, significantly reducing incidents and enhancing overall safety.

Respond to and manage high-risk critical incidents, including hostage situations, barricades, and institutional disturbances. Utilize advanced crisis communication and de-escalation techniques to achieve peaceful resolutions while ensuring the safety of staff and incarcerated individuals. Conduct behavioral assessments, develop negotiation strategies, and coordinate with command staff and tactical response teams. Prepare detailed incident reports, participate in ongoing specialized training, and support overall facility risk management and emergency preparedness efforts.

• Supervised correctional staff, ensuring compliance with safety protocols and operational procedures. Coordinated emergency response efforts, mitigating crises through effective negotiation and conflict resolution. Trained and mentored new officers, enhancing team performance and operational readiness.

• Maintained safety and security within correctional facility by overseeing inmate activities and enforcing policies. Executed crisis intervention strategies, effectively de-escalating volatile situations through negotiation techniques. Collaborated with multidisciplinary teams to ensure compliance with safety protocols and enhance operational efficiency.