Results-oriented sales professional skilled in negotiation tactics and territory management. Experienced in generating leads and providing product training, contributing to increased client retention and satisfaction through targeted account growth strategies.
Overview
21
21
years of professional experience
Work History
Account Manager
Toi Toi, USA
Jacksonville, North Carolina
03.2020 - Current
Cultivated client relationships, enhancing satisfaction and driving retention.
Provided product training and support for clients and internal teams.
Analyzed market trends to identify opportunities for account growth.
Developed leads through targeted cold calling strategies.
Utilized CRM tools to track client interactions, sales opportunities, and account history.
Resolved customer inquiries and concerns related to products and services.
Outside Sales Representative
Sparrow Enterprises
Jacksonville, North Carolina
08.2015 - 02.2020
Developed strong relationships with clients to understand their needs.
Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
Negotiated prices and set up contracts to finalize sales agreements.
Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
Educated customers on product features and technical details to highlight benefits.
Generated sales by prospecting, negotiating contracts and closing.
Inside Sales Representative
Time Warner Cable
Jacksonville, North Carolina
01.2005 - 03.2015
Engaged customers through proactive outreach and relationship-building strategies.
Collaborated with teams to develop tailored solutions for client needs.
Maintained detailed records of sales activities and customer feedback for analysis.
Coordinated with marketing teams to align promotional efforts with sales objectives.
Worked in conjunction with outside sales representative to maintain and grow product sales.
Contacted new and existing customers to discuss product and service solutions.