Matthew Pease-Osewalt
Independence,MO
Summary
Seasoned flooring specialist with significant experience in different climates, altitudes, and humidity levels. Knowledgeable in several floor covering material installation methods, and adept in both residential and commercial projects. Excelled in client relations and team leadership, significantly enhancing customer satisfaction and operational efficiency. Skilled in advanced installation techniques and effective communication, ensuring project success under tight deadlines.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Owner/Operator Specialist
Atlas Flooring Solutions
04.2023 - Current
- Managed day-to-day business operations, including installation and refinishing onsite.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Consulted with customers to assess needs and propose optimal solutions.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Lead Hardwood Installer
SVB Wood Floors
05.2020 - 07.2024
- Installed engineered and solid hardwood flooring with precision to ensure client satisfaction.
- Prepared subfloors to provide a stable foundation for hardwood installation.
- Trained new employees in hardwood installation.
- Installed new custom stairs and landings.
- Fabricated custom transitions and aesthetic inlays.
- Coordinated with staff onsite and in office to maintain quality results and meet expected deadlines.
Lead Installation & Refinishing Lead
Retailer Flooring Solutions
05.2016 - 01.2021
- Contributed to a positive work environment through open communication channels between all levels of staff involved in the installation process, both onsite and out of state simultaneously.
- All projects were out of state, country wide, making communication and project management a crucial skill honed on site.
- Supervised large scale installation of engineered and solid hardwood, LVP, LVT, VCT, carpet tile, commercial entry cocoa mats, commercial sheet vinyl, substrate preparation, leveling, and minor bathroom remodels including tile installation, partition installation, and fixture placement and modification.
- Ensured safety compliance, leading to a decrease in workplace accidents during installations.
- Led cross-functional teams on large-scale installation projects, ensuring seamless collaboration and successful project completion.
- Provided exceptional service by troubleshooting issues and resolving them promptly during installations.
Lead Hardwood Install & Refinish Technician
Rochester Hardwood Floor
02.2012 - 04.2016
- Originally trained to install new solid hardwood and refinish existing hardwood.
- Trained in application of multiple finishes, including waterborne, oil based, alcohol based, MonoCoat and Unocoat.
- Specialized in custom pattern installation and medallion fabrication.
Education
High School Diploma -
School of The Arts
Rochester, NY06-2011
Skills
- Residential and commercial flooring installation and refinishing
- Willingness and ability to train inexperienced employees
- Well versed in reading and adjusting plans and prints
- Willingness and ability to adapt to evolving workspaces
- Ability to prevail under strict time constraints
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Experience in quoting and invoicing
Certification
OSHA 10 Hour
Timeline
Owner/Operator Specialist
Atlas Flooring Solutions
04.2023 - Current
Lead Hardwood Installer
SVB Wood Floors
05.2020 - 07.2024
Lead Installation & Refinishing Lead
Retailer Flooring Solutions
05.2016 - 01.2021
Lead Hardwood Install & Refinish Technician
Rochester Hardwood Floor
02.2012 - 04.2016
OSHA 10 Hour
High School Diploma -
School of The Arts
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