James Duncan
Atlanta,GA
Overview
1
1
Certification
Work History
OWNER/Operator Specialist
JAMES DUNCAN CLAIMS ADJUSTER CO.
03.2026 - Current
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Coordinated claims processing activities, adhering to industry regulations and company standards.
- Developed relationships with clients, enhancing customer satisfaction through effective communication.
- Trained new staff on operational procedures and best practices for claims adjustment.
Education
Diploma -
Pine Bluff High School
Skills
- Manage Company books with QUICKBOOKS PRO
- Managed Accounts Payable & Receivables
- Managed payroll, bank reconciliations, deposits, financial reports and general ledger maintenance I also managed the work schedules for staff, sub-contractors, sales projects and full administrative operations of the business Pricing was done with EXCEL and WORD used for proposals and contracts Insurance projects were created with XACTIMATE & EXCEL
- In charge of all Workman’s Compensation claims and annual audits for Workman’s Comp and General Liability
- 30 years in business as DUNCAN HOME IMPROVEMENTS, INC
- Sales, estimating, and bid/proposal development (residential & commercial)
- Project management: scheduling, budgeting, scope control, and quality oversight
- Team leadership: multi-crew coordination; subcontractor and vendor management
- Renovations & construction: kitchens/baths, siding/windows, additions, commercial interiors
- Customer communication, issue resolution, and repeat/referral relationship building
Certification
- Arkansas Residential & Commercial Contractor License—held during operation of Duncan Home Improvements, Inc.
- ADJUSTERPRO Certificate of completion of ARKANSAS ADJUSTER PRE-LICENSING, STATE OF ARKANSS INSURANCE FIELD CLAIMS ADJUSTER LICENSE and ADJUSTERPRO Certificate of completion of PRINCIPALS OF ADJUSTER ESTIMATICS-EXACTIMATE 1 & 2
Timeline
OWNER/Operator Specialist
JAMES DUNCAN CLAIMS ADJUSTER CO.
03.2026 - Current
Diploma -
Pine Bluff High School