Matthew Pelletier

• Managed inventory levels to ensure product availability and minimize stock discrepancies.
• Conducted regular audits of stock to maintain accuracy and compliance with company policies.
• Utilized inventory management software to track shipments and optimize storage efficiency.
• Assisted in training new team members on inventory processes and best practices.
• Developed and implemented procedures for improving inventory accuracy and reducing waste.
• Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction as well as being part of the inventory team for the district.
• Trained new employees as a training coach for the district on proper procedures, boosting their ability to contribute effectively as part of the team.
• Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
• Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
• Ensured compliance with regulations concerning hazardous materials storage, contributing to a safe working environment.
• Packed, secured, labeled and applied postage to materials to prepare items for shipment.
• Processed required paperwork to expedite handling of shipped and received goods.
• Supervised daily operations, ensuring compliance with safety and quality standards
• Coordinated inventory management processes to maintain optimal stock levels.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Enhanced team productivity by implementing efficient shift scheduling and task delegation.
• Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
• Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages as well as staying late and working an average of 55 hours a week
• Educated staff on strategies for handling difficult customers and challenging situations.
• Created and updated weekly work schedules across 2 locations meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
• Part of the support team for the district to clean up ques that were multiple days behind schedule on their production of prescriptions

Plays 8 instruments to assist with worship services

• Monitored inventory levels to ensure optimal stock availability and minimize shortages.
• Conducted regular audits to maintain accuracy of inventory records and identify discrepancies.
• Assisted in implementing inventory management systems for improved tracking and reporting efficiency.
• Collaborated with team members to streamline processes, reducing time spent on inventory reconciliation.
• Resolved inventory discrepancies by investigating root causes and coordinating corrective actions with suppliers.
• Trained new staff on best practices for inventory handling, storage, and safety protocols.
• Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
• Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
• Conducted regular inventory audits to ensure stock levels were accurately maintained, minimizing discrepancies.
• Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
• Trained and mentored team members on operational procedures and customer service standards.
• Coordinated shift schedules, optimizing staff coverage for peak business hours.
• Trained new employees and delegated daily tasks and responsibilities.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Enforced company policies and regulations with employees.
• Ensured smooth operations during peak hours by effectively managing resources and staff allocation
• Created pharmacy schedules for the location
• Was part of the district inventory team
• Was picked by the training coordinator to be a training coach and trained new highers for the district
• Helped the store repair their operations score
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• Analyzed trends in product movement to inform stock replenishment decisions and reduce excess inventory.
• Led initiatives to enhance accuracy in order fulfillment processes, resulting in improved customer satisfaction levels.
• Performed data entry and completed proper paperwork.
• Completed physical inventory counts each month.
• Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
• Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
• Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
• Optimized storage layouts by analyzing space usage patterns, leading to increased capacity without additional expense or construction requirements.
• Facilitated training sessions for new staff on inventory management software, boosting team productivity.
• Was a part of a merge of 2 stores and set up the entire store before it opened as well as transferring all patient's prescriptions to their desired location during the final month of operation at my old locatio.

• Took part in a merge of 2 stores
• Was the only pharmacy tech for 6 months at this location

• Coordinated workflow to optimize prescription filling processes, reducing wait times for customers.
• Worked in both the pharmacy as a technician and in front store as a shift supervisor

• Provided exceptional customer service, resolving inquiries and enhancing overall shopping experience.
• Maintained accurate inventory levels through regular stock checks and efficient restocking procedures.
• Operated point-of-sale system, processing transactions accurately and efficiently to ensure customer satisfaction.