Matthew Pereira
Rancho Cordova,CA
Summary
Organized administrative professional experienced in streamlining business operations, managing records, and overseeing inventory. Expertise in Microsoft Office and CRM software, with a focus on developing Excel-based tracking systems and enhancing workflow efficiency. Strong skills in data management and process improvement, adept at handling multiple priorities in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Legal Assistant
Nyman Turkish PC
09.2025 - Current
- Drafted pleadings, correspondence, and discovery requests with consistent accuracy.
- Managed client communications, intake details, and case updates in a fast-paced legal environment.
- Organized case files, exhibits, and records for attorneys and support staff.
- Reviewed intake forms for completeness, consistency, and compliance with documentation standards.
- Conduct high-volume outbound calls with prospective and existing clients regarding Social Security/disability matters.
Administrative Assistant (part-time)
MP Woodworking
01.2024 - 09.2025
- Managed scheduling and appointments, optimizing workflow for project timelines.
- Organized files and documents, enhancing retrieval efficiency through systematic filing procedures.
- Assisted team members with administrative tasks, fostering a collaborative work environment.
- Managed scheduling and appointments, streamlining workflow to meet project timelines.
- Processed and verified billing information, ensuring accuracy in customer accounts.
- Analyzed billing data to identify trends and recommend process improvements for efficiency.
Office Administrator
La-Z-Boy Furniture Galleries
06.2023 - 09.2025
- Acted as a primary point of contact for customers by phone and in-store regarding orders, products, and service issues.
- Assist customers with financing applications and payment processing
- Process customer purchases and maintain accurate order documentation
- Maintain store records and support operational organization
- Trained new staff on customer service protocols and software systems, contributing to improved team efficiency.
- Assisted sales team with order processing and product inquiries, leading to enhanced customer satisfaction.
- Managed CRM database updates, ensuring accurate tracking of customer interactions and follow-ups to support operational effectiveness.
- Trained new staff on customer service protocols and software systems to improve team efficiency.
- Issued credits for contested returns, shipping fees and damaged merchandise.
Stockroom Associate
Ross Dress for Less
10.2022 - 05.2023
- Unloaded and processed merchandise shipments during early morning deliveries
- Tagged and organized inventory to facilitate efficient placement on sales floor
- Maintained stockroom organization and cleanliness to support operational efficiency
- Assisted with inventory management during high-volume periods to ensure stock availability
Education
Bachelor of Science - Psychology
California State University
Sacramento, CA08.2026
Skills
- Client Communication
- Order Processing & Management
- Case File Organization
- Invoicing expertise
- CRM software
- Phone & Email Correspondence
- Cash Handling & Payment Processing
- Administrative Organization & Support
- Order management
- Microsoft Office
- Microsoft Office Proficiency (Word, Excel, PowerPoint)
- Adobe Acrobat
- Customer Issue Resolution
- Court Filing Coordination
Accomplishments
- Used Microsoft Excel to develop sales tracking spreadsheets that identified sales trends and opportunities, helping sales staff prioritize products and increase sales.
- Implemented Podium software to streamline customer communication, enabling faster updates and more efficient management of customer follow-ups.
- Developed an Excel-based inventory tracking system to efficiently monitor wood varieties, materials, and other resources used in woodworking operations.
Timeline
Legal Assistant
Nyman Turkish PC
09.2025 - Current
Administrative Assistant (part-time)
MP Woodworking
01.2024 - 09.2025
Office Administrator
La-Z-Boy Furniture Galleries
06.2023 - 09.2025
Stockroom Associate
Ross Dress for Less
10.2022 - 05.2023
Bachelor of Science - Psychology
California State University