Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Matthew Perez

Miami,FL

Summary

Detail-oriented team player with strong organizational skills. Capability to manage many projects at once with accuracy. Excellent customer service skills and understanding of how to meet the needs of clients.

Overview

3
3
years of professional experience

Work History

Stock Manager

Steve Madden
05.2022 - 07.2023
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Handled day-to-day shipping and receiving overseeing more than 20 packages per day.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.

Sales Associate

Tillys
10.2021 - 03.2022
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Increased sales by offering advice on purchases and promoting additional products.

Bagger

Publix
07.2020 - 07.2021
  • Collected carts from parking lot and designated return locations.
  • Retrieved items for customers and verified prices.
  • Removed trash, swept and mopped floors for professional appearance.
  • Completed daily orders with expert picking and packing of shipments.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.

Education

Associate of Science - Criminal Science

Florida International University
Miami, FL
06.2026

Skills

  • Employee Performance Evaluations
  • Customer Engagement
  • Constructive Feedback
  • Stockroom Oversight
  • Distribution and Warehousing
  • Resource Management

Affiliations

Brother of Beta Theta Pi

Languages

Spanish
Professional Working

Timeline

Stock Manager

Steve Madden
05.2022 - 07.2023

Sales Associate

Tillys
10.2021 - 03.2022

Bagger

Publix
07.2020 - 07.2021

Associate of Science - Criminal Science

Florida International University

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Matthew Perez