A seasoned Journeyman and Business Owner, I've honed critical thinking and customer service skills through diverse roles at Climate Pros and my own ventures like Persinger Refrigeration. Known for establishing strong client relationships and leading teams to exceed expectations, I excel in fast-paced environments, demonstrating flexibility and a commitment to excellence.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Journeyman-Field Service Supervisor-Frontline Trainer
Climate Pros
Kansas City, USA
08.2019 - Current
Company Overview: Servicing numerous national chain supermarkets, including Wal-Mart, Sam’s, Target and Aldi, as well as several independent customers.
Lead startup tech on 8 TC CO2 racks at Aldi's and Target.
(2-Zero Zone racks, 6-Hill-Pheonix)
Also assisted with communication install and startup
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment
Proven ability to learn quickly and adapt to new situations
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance
Demonstrated respect, friendliness and willingness to help wherever needed
Assisted with day-to-day operations, working efficiently and productively with all team members
Managed time efficiently to complete all tasks within deadlines
Developed and maintained courteous and effective working relationships
Servicing numerous national chain supermarkets, including Wal-Mart, Sam’s and Aldi’s, as well as several independent customers
Journeyman-Area Lead Tech
Design Mechanical
Kansas City, USA
08.2015 - 08.2019
Company Overview: Servicing numerous national chain supermarkets, including Wal-Mart, Sam’s and Aldi’s, as well as several independent customers
Developed strong relationships with clients, ensuring high levels of satisfaction and repeat business
Oversaw daily operations, delegating tasks appropriately and monitoring progress to ensure timely completion
Communicated clearly with senior management regarding project status updates while also keeping them informed of any potential risks or concerns
Met deadlines by proactively managing individual and team tasks and streamlining processes
Built positive and productive relationships with store and field leadership
Servicing numerous national chain supermarkets, including Wal-Mart, Sam’s and Aldi’s, as well as several independent customers
Journeyman - Area Lead
Benso Inc.
Kansas City, USA
03.2014 - 08.2015
Developed strong relationships with clients, ensuring high levels of satisfaction and repeat business
Business Owner - Technician
Persinger Refrigeration
Neosho, USA
05.1998 - 03.2014
Established strong customer relationships through excellent communication and attentive service
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered
Prepared bank deposits and handled business sales, returns, and transaction reports
Consulted with customers to assess needs and propose optimal solutions
Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting
Business Owner
Flower Box Dairy - Hiland Dairy Distributor
Neosho, USA
08.1999 - 07.2012
Established strong customer relationships through excellent communication and attentive service
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered
Prepared bank deposits and handled business sales, returns, and transaction reports
Consulted with customers to assess needs and propose optimal solutions
Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting
Trained and motivated employees to perform daily business functions
Boosted revenue by identifying new business opportunities and diversifying product offerings
Education
Front Line Trainer Certification -
Climate Pros
02.2023
CO2 Training -
Climate Pros
01.2023
Breslin Front Line Leadership Training -
Climate Pros
04.2022
Certificate: HVAC/R -
Pittsburg State University
Pittsburg, KS
05.1998
High School Diploma -
Neosho High School
Neosho, MO
05.1996
Skills
Friendly, positive attitude
Problem resolution
Calm under pressure
Critical thinking
Dependable and responsible
Flexible and adaptable
Attention to detail
Problem solving
Customer service
Teamwork and collaboration
Additional Information
I have 11 years of experience working on supermarket rack refrigeration systems, as well as 27 years of experience working on residential and light commercial equipment.
Accomplishments
Church Deacon since 2014
Church Elder since 2023
Field Service Supervisor since 2022
Front Line Trainer since 2023
City Councilman, Neosho MO, 2006-2012
Certification
EPA Universal Certification
References
References available upon request.
Timeline
Journeyman-Field Service Supervisor-Frontline Trainer