Summary
Overview
Work History
Skills
Timeline
Generic

Matthew Petersen

AML Analyst
Hartford,WI

Summary

Trustworthy Fraud Investigator touting over 10 years of expertise developing problem solving methodologies that work. A knowledgeable resource committed to finding answers and working with within a team. Promoting exemplary skills in project management, analytics and information presentation.

Overview

11
11
years of professional experience

Work History

Customer Solutions Analyst

EBay Inc
09.2022 - Current
  • Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
  • Performed risk assessments to determine level of fraud risk and prioritize investigations.
  • Evaluated customer data to identify and prevent fraudulent activities.
  • Analyzed large amounts of data to find patterns of fraud and anomalies.
  • Evaluated success of fraud detection systems to identify areas for improvement.

GCX Risk Investigator

EBay Inc
07.2017 - 09.2022
  • Performed risk assessments to determine level of fraud risk and prioritize investigations.
  • Analyzed large amounts of data to find patterns of fraud and anomalies.
  • Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
  • Coordinated ongoing efforts to strengthen risk culture and fine-tuned risk appetite for lending and funding activities.
  • Mentored new hires, resulting in stronger team development and increased productivity.
  • Analyzed team performance and identified opportunities for additional training.
  • Monitored project performance to identify areas of improvement and make adjustments.

Skills

  • Data Analysis
  • Fraud Investigations
  • Fraud Prevention and Detection
  • Critical Thinking
  • Credit Card Fraud
  • Dispute Resolution
  • Verbal and Written Communication
  • Staff Training
  • Employee Performance Reviews
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Office
  • Case Management
  • Project Planning
  • Project Management

Timeline

Customer Solutions Analyst

EBay Inc
09.2022 - Current

GCX Risk Investigator

EBay Inc
07.2017 - 09.2022

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Matthew PetersenAML Analyst