Matthew Pfeifer
Ridgefield,WA
Summary
Committed customer service expert with a focus on engaging clients and managing transactions efficiently. Proven ability to increase sales through upselling and product knowledge, ensuring a positive shopping experience.
Overview
5
5
years of professional experience
Work History
Seasonal Beauty Advisor
Ulta Beauty Inc.
Portland, OR
10.2025 - 01.2026
- Assisted customers in selecting beauty products based on individual needs and preferences.
- Maintained cleanliness and organization of beauty displays to ensure appealing shopping experience.
- Supported team in achieving sales goals through effective communication and product knowledge.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Cat Section Lead
Petco
Portland, OR
07.2025 - 10.2025
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Structural Welder
American Workforce Group
Vancouver, WA
11.2024 - 01.2025
- Adhered to company protocols for material handling and waste disposal practices.
- Removed excess slag with arc-cutting, grinding, and using other equipment.
- Chipped away debris and thick crusts of rust, slag, and other materials to ready surfaces for welding.
Fabrication Welder
Columbia Machine
Vancouver, WA
04.2023 - 04.2024
- Measured and cut metal pieces to correct length and angle to attain proper fit and alignment of pieces.
- Maintained clean and organized work area to prevent workplace accidents.
- Finished welding and fabrication projects using grinders.
- Utilized various tools, such as grinders and cutting torches, for proper preparation of materials prior to welding processes.
- Used cutting torches to shape and cut metal for fabrication projects.
Sales Associate
Fred Meyer
Vancouver, WA
06.2021 - 01.2023
- Assisted customers with product selection and inquiries, ensuring a positive shopping experience.
- Processed transactions accurately using point-of-sale systems while maintaining cash handling procedures.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Ridgefield High School
Ridgefield, WASkills
- Customer service
- Organization and multitasking
- Cash handling
- Team collaboration
- Retail experience
- Sales proficiency
- Payment processing
- Merchandise restocking
Timeline
Seasonal Beauty Advisor
Ulta Beauty Inc.
10.2025 - 01.2026
Cat Section Lead
Petco
07.2025 - 10.2025
Structural Welder
American Workforce Group
11.2024 - 01.2025
Fabrication Welder
Columbia Machine
04.2023 - 04.2024
Sales Associate
Fred Meyer
06.2021 - 01.2023
High School Diploma -
Ridgefield High School