Matthew Polit

Serve as the primary liaison between Supply Chain, Manufacturing, Procurement, and IT teams, translating complex business requirements into functional specifications, process flows, and D365 F&O configurations across SCM modules in a manufacturing environment.

• Lead end-to-end project delivery for D365 SCM module configurations including Product Information Management, Inventory & Warehouse Management, Production Control, and Transportation Management — managing scope, stakeholder alignment, and go-live readiness.
• Develop and execute UAT, integration, and regression test cases; track defects and manage issue resolution through Azure DevOps across multiple concurrent enhancement workstreams.
• Facilitate cross-functional project meetings with Supply Chain, Engineering, Quality, and IT leadership; produce requirements documentation, test plans, and status communications aligned to project milestones.
• Own master data integrity initiatives by defining data standards and coordinating updates for vendors, parts, BOMs, and routings — ensuring accuracy across the ERP ecosystem.
• Deliver end-user training and change management support for D365 supply chain users, driving adoption and reducing support ticket volume post-deployment.

Lead technology project delivery and production systems support across Supply Chain, Clinical, Procurement, Finance, and IT, serving as a primary cross-functional liaison in a 700+ physician enterprise healthcare organization.

• Drive end-to-end project coordination for enterprise system initiatives, managing requirements documentation, stakeholder communication, UAT planning, and deployment readiness across multiple concurrent workstreams.
• Served as change management lead for system rollouts — developing training curricula, knowledge transfer materials, and post-go-live support plans that reduced support ticket volume by 40%+ within 90 days.
• Facilitate project meetings with IT, operations, and clinical leadership; produce status reports, risk logs, and escalation plans to maintain schedule and scope adherence.
• Conduct root cause analysis on production issues and coordinate resolution across vendors, developers, and infrastructure teams, minimizing operational disruption.
• Partner with business stakeholders to translate operational pain points into actionable system requirements aligned with compliance standards and enterprise scalability needs.

Owned project delivery for seven end-to-end Microsoft Dynamics 365 Finance & Operations implementations across Warehouse Management, Supply Chain, Finance, Quality, and Security — functioning as a de facto project manager, SME, and change lead throughout each engagement.

• Led full SDLC delivery across seven D365 implementations: scoping business requirements, building functional specifications, managing configuration and testing workstreams, coordinating cutover activities, and driving user adoption at go-live.
• Directed ERP migrations from Microsoft Navision to D365 F&O, establishing standardized warehouse, finance, distribution, and supply chain processes while minimizing business disruption across multiple client organizations.
• Managed cross-functional project teams including client executives, third-party consultants, ISV partners, and end users — facilitating alignment across competing priorities, timelines, and organizational readiness levels.
• Oversaw integration project delivery for Avalara, TrueCommerce, Cleo, NMB BlueJay, and SK Global — coordinating technical workstreams, validating data flows, and ensuring compliance and continuity at each milestone.
• Developed and maintained project artifacts including requirements documents, process flows, test cases, training materials, and status communications for stakeholders at all levels.
• Mentored and guided client-side business users through system adoption, change readiness, and post-go-live stabilization, building long-term partner relationships valued by clients and leadership.
• Applied Agile sprint planning and Waterfall milestone structures depending on client environment, adjusting delivery methodology to fit organizational culture and project complexity.

• Managed IT transition project helping clients move from third-party to in-house IT departments across multiple locations, coordinating desktop, service desk, and project management teams.
• Implemented and enforced group policy standards; led end-user training at the A+ certification level including application troubleshooting.

• Underwrote and analyzed commercial loan requests; presented findings and loan reports to credit committees and senior leadership.