Matthew Priskorn

Trained, coached, and mentored new sales associates for maximum performance. Used POS system to process sales, returns, online orders, and gift card activations. Organized store merchandise racks and displays to promote and maintain visually appealing environments. Increased sales and customer satisfaction through personalized servicing.

Assisted the Manager of the Men's Furnishings & Men's Clothing Departments with merchandising standards, planning and preparing for events, teaching the team to deliver exceptional customer service, and coaching employees to demonstrate the Company’s overall vision.

Focused on increasing return visits to the store through exceptional customer service and offering high - quality product. Successfully developed contests and trainings to build confidence among team members on functions and procedures. Ensured that employees and customers felt supported and recognized. Managed store scheduling and empathetically resolved customer issues quickly and with high customer satisfaction, as shown in survey scores.